High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.
Checked dining and serving areas every 10 minutes to verify proper cleanliness and readiness for guests.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Answered phones politely and promptly, accurately recording and confirming reservations.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Helped to plan and execute parties for more than 25 guests, including coordinating menus and preparing tables.
Answered telephone to provide establishment information and take party reservations.
Inspected restrooms for cleanliness and availability of supplies 3 times per shift.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Monitored dining area to assess server capacity and accurately estimate wait times.
Tracked seated guests and available seating using seating chart.
Guided guests to appropriate seating for party size, provided with menus and hospitality.
Managed closing duties, including restocking items and reconciling cash drawer.
Answered questions about food and order statuses for waiting customers.
Checked menus to verify current selection availability and cleanliness.
Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Placed reservations through phone and email into takeout services.
Notified servers after seating parties in section for prompt service.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Cleaned and restocked front counter areas, got change for register and checked server supplies.
Cleaned seating area and checked restrooms every 3 hours.
Answered customers' questions about hours, seating, current wait time and other information.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
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