hostess resume example with 5+ years of experience
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Personable customer service professional offering over six plus years of experience resolving account and service concerns for customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
Friendly cashier with 3 years of experience taking fast food orders and cooking food. Adaptable multi-tasker with talents in assisting customers, entering orders into POS system and cooking simple items. Accurate when preparing food to meet customer requests.
High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Knowledgeable about maintaining organized inventories and handling custodial requirements of buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
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- Monitored guests for intoxication and immediately reported concerns to management.
- Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus..
- Monitored dining room and guest flow to maximize table usage and minimize wait times with the No Wait System.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Planned and executed guest parties by organizing menus, spaces and special requests.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Took information about guests' party size, led to seating, offered menus and If they have signed up for our chilis rewards.
- Took students name and vehicle information to register for a parking tag
- Received incoming shipments, compared contents against associated records and transmitted to proper department
- Filed this information in alphabetical order with Excel and paper copies as well
- Took photographs for student ID cards. Also worked in shipping and receiving packages for school campus
- Mixed, used and properly stored hazardous chemical cleaners to minimize risk of injury or illness
- Handled equipment, chemicals and materials properly and with caution
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
- Established and maintained clean and comfortable environments in casino buildings by vacuuming, cleaning windows and dusting
- Used approved cleaning products on various surfaces, including slot machines, bathrooms, offices to reduce bacterial growth and prevent spread of viruses
- Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests
- Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash
- Communicated closely with cooks to fully understand special orders for customers, including those with food allergies and gluten intolerance
- Learned new menu offerings and options easily to assist customers with selecting items
- Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times
- Completed training to learn additional techniques for making new and seasonal items
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
- Prepared fast food items, following customers' special requests for substitutions and add-ons
- Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Reduced customer waiting by batch cooking popular items during rush times
- Coordinated with Cashiers to gather and review order information for accurate order completion
- Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff
- Packaged, arranged and labeled ingredient stock, storing at established temperatures
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
- Cultivated positive guest relations by managing information and orchestrating speedy seatings
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
- Watched dining area staff to evaluate server loads and calculate accurate wait times
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
- Monitored dining room and guest flow to maximize table usage to minimize wait times
- Monitored guests for intoxication and immediately reported concerns to management
- Monitored seating area and checked restrooms every 30 minutes to keep spotless
- Took information about guests' party size, led to seating, offered menus
Full Sail University - Winter Park, FL
Rockledge Senior High School - Rockledge, FL
Orlando Bartening Academy - Winter Park, FL,
Learning to mix drinks and server in a bar-tending setting.
Full Sail University - Winter Park, FL
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Resume Overview
School Attended
- Full Sail University
- Rockledge Senior High School
- Orlando Bartening Academy
- Full Sail University
Job Titles Held:
- Hostess
- Tags And ID Office
- Casino Housekeeping /Cook Prep Cashier
- Hostess
Degrees
- Bachelor of Arts
- High School Diploma
- Certificate
- Master of Arts
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy