Hostess Resume Example
Amiable tatte bakery skilled in creating constructive and cooperative working relationships within a team setting. Solid leader able to successfully follow through with team goals and expectations. Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns. Hardworking Head Cashier offering 2 years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations. Promote customer loyalty and drive sales by managing efficient, service-oriented cashier teams. Experienced trainer, mentor and problem-solver with good multitasking and conflict mediation skills. Always ready to take on any operational or customer challenge. Positive and upbeat [Job Title] makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.
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Self Regional Healthcare - Ninety Six , SC
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Otg - Philadelphia , PA
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
- Assisted with purchases, locating items and signing up for rewards programs.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Resolved issues with cash registers, card scanners and printers.
- Managed cashier shifts and breaks.
- Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
- Counted and balanced cashier drawers.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Holiday Retirement - Shreveport , LA
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Healthpoint - Seatac , WA
- Answered and managed incoming calls and emails.
- Collected payments from patients and arranged payment schedules.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Arranged documents for insurance claims.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
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Resume Overview
School Attended
- Bunker Hill Community College
Job Titles Held:
- Hostess
- Cashier Team Lead
- Waitress
- Dental Receptionist
Degrees
- Some College (No Degree)
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