SEARCH

Hostess Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
HOSTESS
Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Friendly Cashier offering more than 2 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. High-energy skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Skills
  • Refunds and exchanges
  • Payment collection
  • Cash Register Operation
  • Organization
  • Communications
  • Customer service
  • Cash register operations
  • Customer assistance
  • POS Systems
  • Team Bonding
  • Process improvement
Experience
Hostess, Barlow's Restaurant, August 2020-CurrentVancouver, WA
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Answered questions about food and order statuses for waiting customers.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Leveraged to collect reservation information and communicate updates to guests.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Tracked seated guests and available seating using.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Cashier, Big 5 Sporting Goods Corp., April 2020-CurrentVancouver, WA
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Assisted customers with special services, account updates and promotional options.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Completed manual and machine counts of funds for transactions valued at over
  • Reviewed weekly sales circulars and monitored price changes.
Fairfield Inn & Suites , Mariott, February 2017-April 2020Vancouver, WA
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Removed waste paper and other trash from premises to designated area.
  • Kept building entryway glass clean and polished for professional presentation.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Examined [Number] rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Changed bed linens and collected soiled linens for cleaning.
Sales Associate, Forever 21, December 2019-January 2020Vancouver, WA
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Communicated item availability with retail team members and shoppers.
  • Recovered clothing items from fitting rooms and returned to specified department areas.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Education and Training
High School DiplomaSkyview High School, , VancouverWAJuly 2020
  • Graduated with 3.0 GPA
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Barlow's Restaurant
  • Big 5 Sporting Goods Corp.
  • Mariott
  • Forever 21

School Attended

  • Skyview High School

Job Titles Held:

  • Hostess
  • Cashier
  • Fairfield Inn & Suites
  • Sales Associate

Degrees

  • High School Diploma

Similar Resumes

View All
Hostess-resume-sample

Hostess

CAFE J

Richardson, Texas