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Hostess Resume Example

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HOSTESS
Summary

Special Education Teaching Assistant with 3 years of classroom experience working with disabled and special needs kids. Assisted in administering lessons and academic materials and maintained safe and productive environment throughout daily activities. Compassionate worker dedicated to securing well-being for kids and cultivating personal growth and development. Aided teachers in giving lessons and providing safe and productive environment for kids with developmental disabilities. Passionate about serving physical, emotional and academic needs of those facing disability. I would like to work for a company that'll help me get my ABA certification. I'd like to improve my work experience in psychology.

Skills
  • Dining crew workflow optimization
  • Special dietary requirements
  • High-volume dining
  • Behavior modification
  • Social integration
  • Individual instruction
  • Patient
  • Safety understanding
  • Teacher assistance
  • Educational support
  • Behavior modification
  • Fluent in English/Spanish
  • Arts and crafts
  • Behavioral improvements
  • Exercise and outdoor activities
  • Age-appropriate routines
  • Child Safety Procedures
  • Conflict Resolution
  • Responsible driver
  • Emotionally supportive
Experience
Hostess|El Tapatio Mexican Grill & Bar - Concord, CA|10/2020 - Current
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Tracked seated guests and available seating
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Waitress|Vegas Catering - Concord, CA|03/2018 - 05/2020
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Special Education Teacher's Assistant|Ygnacio valley high school - Concord, CA|08/2017 - 01/2020
  • Provided students with personalized educational, behavioral and emotional support.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Developed and implemented skill-building activities focused on abilities.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Applied positive reinforcement for performance to redirect negative behaviors.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Encouraged students to be understanding of and helpful to others.
  • Supplied one-on-one attention to each student while maintaining overall focus on entire group.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support.
  • Planned and led activities to develop students' physical, emotional and social growth.
Retail Sales Associate|American One - Concord, CA|03/2019 - 10/2019
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Education and Training
Los Medanos College|Pittsburg, CA|Expected in 06/2024High School Diploma

I will start a medical program in March to get a NHA certificate for phlebotomy. Id want to have as many connections and experiences as I can to have more options in the future.

Additional Information

I go to Los Medanos College For soccer which doesn't take much time from me but I'm looking into the CCMCC program in Antioch because I'm interested in getting my NHA certificates for phlebotomy. The more experience and connections I have , the more options I have for my future. I'm moving to San Diego for school and Im not quite sure if it's this summer, this fall or the beginning of 2022 but I'm looking for a job that'll benefit me financially, that'll help my working skills , and that'll work around my school schedule as well.

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Resume Overview

Companies Worked For:

  • El Tapatio Mexican Grill & Bar
  • Vegas Catering
  • Ygnacio valley high school
  • American One

School Attended

  • Los Medanos College

Job Titles Held:

  • Hostess
  • Waitress
  • Special Education Teacher's Assistant
  • Retail Sales Associate

Degrees

  • High School Diploma

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