Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Positive and upbeat restaurant professional able to make guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.

Highly-astute Caterer and foodservice management professional of [Number] years' experience. Bringing positive track record of exceeding expectations, building and retaining long-term customer relations and supplying quality services.

Experienced in coordinating food preparation and delivery to as many as [Number] guests at private, business and public events. Smooth and well-prepared to carry out work without delay. Skillfully manage team, food and time issues with excellent problem-solving and multitasking abilities.

Skills
  • Bussing expertise
  • Dining crew workflow optimization
  • High-volume dining
  • Safe food handling
  • Menu memorization
  • Dining customer service
  • Cash register operation
  • Guest and client satisfaction
  • Team contribution
  • Outstanding cleanliness
  • Strong communication skills
  • Customer service oriented
  • Strong team member
  • Accurate cash handling
  • Excellent customer service
  • Organizational skills
  • Problem solving
  • Outgoing personality
  • Fluent in [Language]
  • Payment processing
  • Credit and cash transactions
  • Customer assistance
  • ID verification
Experience
Hostess, 04/2019 to Current
Firstservice ResidentialRosenberg, TX,
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Answered telephone to provide establishment information and take party reservations.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Placed reservations through phone and email into [Software].
  • Tracked seated guests and available seating using [System].
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Notified servers after seating parties in section for prompt service.
  • Assisted [Job title] by taking guests drink orders, [Task] and [Task].
Hostess/Server, 10/2016 to Current
PetcoAltamonte Springs, FL,
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Answered telephone to provide establishment information and take party reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Notified servers after seating parties in section for prompt service.
  • Assisted [Job title] by taking guests drink orders, [Task] and [Task].
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Cashier, 02/2016 to 10/2016
Ross Dress For LessCity, STATE,
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Worked closely with front-end staff to assist customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
: Business, Expected in
Golden West College - Huntington Beach, CA
GPA:
High School Diploma: , Expected in 06/2015
Marina High School - Huntington Beach, CA
GPA:

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Resume Overview

School Attended

  • Golden West College
  • Marina High School

Job Titles Held:

  • Hostess
  • Hostess/Server
  • Cashier

Degrees

  • High School Diploma

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