Host Supervisor And Front Of The House Manager Resume Example Company Name

HOST SUPERVISOR AND FRONT OF THE HOUSE MANAGER

Summary

Outgoing Front of House Manager and Server offering extensive knowledge of hospitality etiquette, food preparation, secure cash handling and superior customer service.Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.A flexible and energetic food service professional with extensive restaurant and food service experience and a dedication to positive guest relations. Demonstrated team leader with excellent interpersonal and staff management skills. Prior work in fine-dining restaurants with high customer volume atmospheres.

Highlights

Strong leader
Reliable, punctual and committed to excellent customer service
Trilingual in English, Spanish and American Sign Language
Ability to handle/resolve problems

Sensitive to cultural diversity
Adaptable
Able to work in a fast paced environment and under pressure
Secure Cash handling skills
Team-oriented

Experience

Host Supervisor and Front of the House ManagerOct 2014 to Current
Company Name - City, State

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
Scheduled and directed staff in daily work assignments to maximize productivity.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Built sales forecasts and schedules to reflected desired productivity targets.
Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.

Server and Front of House SupervisorMar 2014 to Oct 2014
Company Name - City, State

Promptly served all food courses and alcoholic beverages to guests.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Completed closing duties, including restocking items and closing out any cash transactions.
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Ensured proper cleanliness was maintained in all areas of the bar and front of house.
Effortlessly maintained a professional tone at all times, including during peak rush hours.
Received frequent customer compliments for going above and beyond normal duties.
Participated and prepared service for parties, holiday meals, luncheons, special functions, and other social events.

ServerMar 2013 to Aug 2014
Company Name - City, State

Assisted guests with making menu choices in an informative and helpful fashion.
Promptly served all food courses and alcoholic beverages to guests.
Answered questions about menu selections and made recommendations when requested.
Delivered exceptional, friendly and fast service.
Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
Promoted and endorsed the company to bring in new business.
Provided high quality service.
Stocked and maintained silverware, linen and condiments.

Ballroom Dance Instructor and Professional DancerSep 2011 to Feb 2013
Company Name - City, State

Observed students to determine physical and artistic qualifications and limitations and plans programs to meet students' needs and aspirations.
Explained and demonstrated techniques and methods of regulating movements of body to musical or rhythmic accompaniment.
Drilled pupils in execution of dance steps.
Taught history of dance, theory and practice of dance notation.
Choreographed, developed and directed individual dance performances dance programs based on student's personal goals and needed objectives.
Prepared daily and weekly lesson plans for studio activities, group classes and individual lessons.
Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.
Expressed musical themes through tempo, phrasing, volume and dynamics.

Cocktail WaitressAug 2008 to Aug 2009
Company Name - City, State

Trainer, Server, and Banquet StaffNov 2006 to Jun 2008
Company Name - City, State

Responsible for training newly hired servers and hosts to meet employer required service standards.
Concentrated on knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.

Education

Associate of Arts, Fine Arts Music Education2006Northern Virginia Community College - City, State, USA

3.8 GPA
Minor in Vocal Performance
Coursework in Music Theory, Music History, Jazz Composition, Psychology, Sociology, American Sign Language, Advance English Language, General Studies
Awarded Academic Overload
Member of Dean's list with Honors

Skills

Microsoft and Windows Experience, Aloha Enterprises, Micros systems and Rosnet efficient, Creative and Diligent, Positive Time management and communication skills

Resume Overview

School Attended

Northern Virginia Community College

Job Titles Held:

Host Supervisor and Front of the House Manager
Server and Front of House Supervisor
Server
Ballroom Dance Instructor and Professional Dancer
Cocktail Waitress
Trainer, Server, and Banquet Staff

Degrees

Associate of Arts , Fine Arts Music Education 2006

Host Supervisor and Front of the House Manager Resume Example

Resume Score: 90%

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