View More Templates Quick learner Filing,faxing,mailing, email's Credit card processing communication skills Multiline phone talent 10 key
Resume Sections Strong client relations Bbilingual(sSpanish MS Windows proficient Training development aptitude Appointment setting
Heading Exceptional customer service Excellent planner and coordinator Excellent written and verbal Accurate and detailed Goaloriented
Professional Summary Positive and friendly Types 40 WPM Active Data Online
Skills Works well under pressure
Hotel Extended Studio 14786 Monarch Blvd Education Friendly and professional demeanor front desk receptionist with the desire to help others Welcomed guests upon entry to the hotel, assisted with check in and check out Certifications Kept records of occupied rooms and guests' accounts.
Credit Card Authorizations and Direct Bills) Prepared check out receipts and collected payments from departing guests.
Add Sections Responsible for guest reservations Upselling higher category rooms Coordinated with various department Formatting Tools manged Various Assigned Duties Trained new employees monitoring guest emails and email inquiries, including assisting current and future guest local travel arrangements work under pressure and manage and resolve guest issues or complaints Direct experience with maintaining reservation system, room assignment and processing hotel document Issued room keys to guests and made certain that keys issued are correct.
Introduced amenities and services to guests for their information and guidance.
Encoded and organized pertinent information and data into the computer Assisted visitors and guests registered in the hotel.
Guaranteed guests of a full hospitable service that would have them to visit the hotel again.
T.G.I FridaysWest Covina, CAHost/Server
Greet guests and patrons personally and on the telephone Offer appropriate seating arrangements Present menus Ensure the quantity of menus is sufficient to cater to the number of guests Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion Set up dining rooms and make reservation arrangements Maintain clean and organized tables and work area Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant ?SERVER Delivered exceptional, friendly, and fast service.
Answered questions about menu selections and made recommendations when requested.
Recorded orders, Appropriately suggested additional items to customers to increase restaurant sales.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Routinely cleaned table linens, table settings, glassware, windowsills counters partnered with team members to serve food and beverages that exceeded guests' expectations.
Skillfully anticipated and addressed guests' service needs.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
West Covina Prime ChiropractorMedical Assistant
160 Hour Externship Prepared and maintained accurate patient information Conferred with physician the progress of patients and adaptation of the treatment program, provided input on patient's progress, taking medical histories, recording vital signs.
provided current inventory supplies and equipment Prepared patients for examination, x rays.
Assisted in all Spanish translations to new and existing patients.
Metro Pcs West CovinaCASALES REP
Daily task was dealing with customers selling phones, adding new accounts, taking payments, and helping with technical issues.
Worked all day from open to close so I am used to standing for long periods of time, as well as doing repetitive work daily.
Dealt with money everyday ,helped keep the store clean and presentable.
North West CollageCovina, CA
West covina High SchoolCovina, CAHigh School Diploma