Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Summary
- I have Worked in restaurants for the last 2 years and have learned so much about interacting with the public.
- Outgoing Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
- Offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.
Highlights
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Accomplishments
Top of sales 2 weeks in a row.
over 10% of sales were alcohol
Experience
08/2012 to 07/2013
host hostess Twice Daily – Hendersonville, TN,
- Assisted guests with making menu choices in an informative and helpful fashion.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Answered questions about menu selections and made recommendations when requested.
- Managed closing duties, including restocking items and reconciliation of the cash drawer..
- Correctly calculated charges, issued bills and collected payments.
- Facilitated prompt and accurate seating and service of all guests.
- Greeted guests and communicated about wait time.
- Routinely checked menus to verify they were current, clean and wrinkle-free.
- Welcomed and acknowledge all guests in a friendly, service-oriented manner.
- Completed opening and closing checklists according to set standards.
- Maximized table turns and rotated seating for maximum guest satisfaction.
- Assisted servers and dining room hosts and quickly responded to guests' needs.
- Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
- Maintained an accurate wait list.
- Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
2014 to
server Bristol Farms – West Hollywood, CA,
- Assisted guests with making menu choices in an informative and helpful fashion.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Promptly served all food courses and alcoholic beverages to guests.
- Answered questions about menu selections and made recommendations when requested.
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Managed closing duties, including restocking items and reconciliation of the cash drawer.Consistently adhered to quality expectations and standards.
- Delivered exceptional, friendly and fast service.
Education
Expected in 2010 to
High School Diploma:
Graham kapowsin - graham, wa
Graham kapowsin - graham, wa
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Resume Overview
School Attended
- Graham kapowsin
Job Titles Held:
- host hostess
- server
Degrees
- High School Diploma
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