LiveCareer-Resume

host resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

My objective is to improve, increase myself in knowledge. look, find, and get a job to support myself. I will follow instructions and obey as I fulfill my duties. I need an appropriate training so that I can work and make progress. I have to pass all my challenges and be successful in life.

Skills
  • Computer
  • Customer Service
  • Customer assistance
  • Organizing
  • Accurate Money Handling
  • Reporting
  • Safety and compliance
  • Excellent work ethic
  • Multitasking abilities
  • Planning and Coordination
  • Cash register operations
  • Product upselling
  • Stocking and Replenishing
  • Cleanliness
  • Heavy lifting
  • Cleaning and sanitizing
  • Customer Relations
  • Cash register systems
  • Written and verbal communication
  • Time management skills
  • Money handling
  • Basic math skills
  • Cash Handling
  • Customer Orientation
  • Cash register skills
  • Good telephone etiquette
  • Cleaning procedures
  • Safety and compliance inspections
  • Conflict Resolution
  • Preventative Measures
  • Training and mentoring
  • Team Building
  • Investigation tactics
Work History
Host, 01/2019 - 03/2020
Live Nation Entertainment Inc Raleigh, NC,
  • Host As a host, my job is to greet customers/guests, attend them, hand out the menu for them, lead them to an available seat for the next Server's section area.
  • Sometimes, I help answer the phone to answer the questions from customers/guests.
  • Sometimes I help take the food orders from the phone for the customers/guests.
  • Sometimes, I check the Salad/Garden Bar.
  • If the food or the sauce dressings needs restocking at the Salad/Garden Bar, then I can let the Salad/Garden Bar person know that needs restocking.
  • Sometimes, I help restock the plates, the food, the sauce dressings at the Salad/Garden Bar.
  • Sometimes, I check, restock items, spray the air freshener, change soap, etc, at the Mens and Womens Restroom.
  • Sometimes I count the total of menus that's been handed to customers/guests and tell the cooks in the kitchen of the total counts of menus for them to know.
  • Sometimes, I help a Server to take the food and the drinks to the table for the customers/guests.
  • My job also is to help take the cups, silverwares, plates, etc, to the dish pit.
  • Spray sanitizer on the booth seats, chairs, tables and clean them with a towel.
  • Afterwards cleaning, set the salt/pepper shakes, menus, organize and leave the items on the tables.
  • After cleaning and organizing, set the silverwares(folded with napkins) on the table.
  • Sometimes, I help take reservations for the customers/guests.
  • Assign them, input their name, phone number, the time/date, assign the table or booth for them on the Micros system.
Different Duties (Seasonal), 11/2019 - 01/2020
Grand Sierra Resort And Casino Reno, NV,

Work experiences at the Men's Department, Women's Department, Kid's Department, and Shoe Department. I sometimes utilize the POS system and sometimes help open a credit, check the fitting rooms, return and organize the cloths(Recovery) Boptis(search for the items in the store that people ordered from online, then take the items in the storage room before the delivery time set.) Tasks ( Take the cloths out with the rack from the storage room to put the extra amount of cloths out in the store and put them where they are set to be for people to purchase them.)

  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Educated customers on promotions to enhance sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Served needs of more than [Number] customers in busy [Type] environment.
Different Duties, 11/2016 - 10/2019
Cobb Theatres Luxury 12 City, STATE,

Different areas of work experience at Cobb Luxury Theatres 12

The job positions that I did worked are Usher (Sometimes A Shift Leader For The Usher Team) Compliance Monitor, Guest Services, Box Office, Greeter, Popper, Podium, POS, Cafe, Lobby, Dish Washer, Stocker, Pizza, and Expo.

  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Worked directly with customers to assess quality issues, including damage, and incompleteness of orders.
  • Performed comprehensive analysis of issues and pursued to look for solutions
  • Assisted crews with set building and pointed out problems that could be potential safety issues.
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Lead implementation of best practices to support customer service satisfaction initiatives.
  • Greeted customers with a smile and provided a friendly knowledgeable service.
  • Directed ticket holders to seats and facility locations.
  • Assisted customers with seating by giving directions and lighting paths.
  • Provided customer service by selling tickets and merchandise, answering the questions correctly and achieve success.
  • Reviewed tickets for authenticity and applicability to particular event.
  • Increased customer satisfaction by resolving issues.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Completed theater checks to ensure compliance with relevant regulations.
  • Resolved problems, improved operations and provided excellent service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Handled day-to-day running of work activities, ensuring high levels of productivity and progression.
  • Worked with customers to understand needs and provide excellent service.
  • Conducted research, gathered information from multiple sources and presented results.
  • Identified issues, analyzed information and provided solutions to problems.
  • Actively listened to customers, handled concerns quickly and escalated major issues to a manager.
  • Answered customer telephone calls promptly and appropriately.
  • Provided services efficiently and with high level of accuracy.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Proactive tracking and monitoring of movie theaters, including movie(s) time lines, and dynamic pursuit of completing security checks for all theater auditoriums. (Including checking the exit doors, checking the compactor area, checking the Lobby, checking outside, etc.)
  • Responded to customer inquiries or complaints.
  • Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe, welcoming environments for all customers and employees.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, restocking napkins, restocking supplies for the restrooms, restocking trays, etc.
  • Greeted and maintained relationships with regular customers.
Usher, 04/2014 - 04/2014
Paragon Theaters City, STATE,
  • Website from the Company: www.paragontheaters.com Facebook.com/paragon theaters Job position: Usher Job experience Cleaning, sweeping, checking theater lots, etc.
  • Good communications with employees and customers.
  • Assistance in checking and cleaning theater lots.
  • Keeping track of the time in schedule of what time the movies start and end.
  • Reporting to the employees of the situation when there’s a problem from the theater.
  • Providing customer service.
  • Communicating the employees by an electronic microphone and letting them know that the theater lots is cleaned.
  • Abilities
  • Ability to learn.
  • Motivation.
  • Energetic and persistence.
  • Adaptable and patient.
  • Cooperation with the employees.
  • Responsibility and training.
  • Improvement in development.
  • Customer assistance and courtesy.
  • Management at work.
  • Analysis of detecting subjects and objects.
  • Discipline and intelligence.
  • Team communications and safety.
  • Awareness and willpower.
  • Strength and power.
Education
Diploma: , Expected in
-
Atlantic High School, Mainland High School, And Daytona State College - ,
GPA:
Status -

In Colombia I’ve studied in a private bilingual school. In the United States, the schools that I’ve studied are Silver Sands

GED diploma: , Expected in
-
- ,
GPA:
Status -
diploma, Diploma: , Expected in
-
Daytona State College - ,
GPA:
Status -
  • SKILLS
  • Computer skills
  • Customer Service
  • Host/Hostess
Additional Information
  • Authorized to work in the US for any employer Different areas of work experience Cobb Luxury Theatres 12

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Resume Overview

School Attended

  • Atlantic High School, Mainland High School, And Daytona State College
  • Daytona State College

Job Titles Held:

  • Host
  • Different Duties (Seasonal)
  • Different Duties
  • Usher

Degrees

  • Diploma
  • GED diploma
  • diploma, Diploma

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