Host Resume Example
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HOST
Summary
Hardworking Host offering 7+ years of hospitality experience. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Demonstrates excellent communication, planning and problem-solving skills.
Skills
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Experience
Host, Ohio Living, May 2014-March 2020Columbus , OH
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Answered telephone to provide dining information and take party reservations.
- Notified server after seating parties in section to facilitate prompt service.
- Supervised activities of dining room staff to maintain service levelsand support guest needs.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Offered preferred tables and other special accommodations to VIP customers.
Host, Ohio Living, June 2012-May 2014Sidney , OH
- Monitored dining area to assess server capacity and estimate wait times.
- Offered preferred tables and other special accommodations to VIP customers.
- Answered telephone to provide dining information and take party reservations.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Notified server after seating parties in section to facilitate prompt service.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Retail Store Associate, Batteries Plus, Llc, September 2008-June 2012Oklahoma City , OK
- Built customer loyalty by engaging with and identifying product needs of customers.
- Reduced store theft by observing customers, identifying security risks.
- Maintained accurate and attractive merchandise displays to maximize purchases.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Helped customers by answering questions and locating merchandise.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Completed all assigned training to stay updated on important policies and procedures.
- Adhered to all company initiatives and achieved established goals for each.
Education and Training
Intro Course To The Court of Master SommeliersWine And Beverage, , Court Of Master Sommeliers, , CityNovember 2018
Some College (No Degree)Wine And Beverage, , Kendall College, CityState
Some College (No Degree)Hospitality Management, , Milwaukee Area Technical College, CityState
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Resume Strength
- Completeness
- Length
- Strong summary
Resume Overview
School Attended
- Court Of Master Sommeliers
- Kendall College
- Milwaukee Area Technical College
Job Titles Held:
- Host
- Retail Store Associate
Degrees
- Intro Course To The Court of Master Sommeliers
Some College (No Degree)
Some College (No Degree)
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