SEARCH

Host Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
S
HOST
Summary

Positive and upbeat restaurant professional able to make guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.

Skills
  • Bussing expertise
  • High-volume dining
  • Menu memorization
  • Table setting arrangements
  • Dining customer service
  • Supervision
  • Customer service
  • Team building
Experience
Host
Myrtle Beach, SCWahlburgers/Apr 2019 to Aug 2020
  • Notified servers after seating parties in section for prompt service.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Monitored dining area to assess server capacity and accurately estimatewait times.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Tracked seated guests and available seating using [System].
  • Answered questions about food and order statuses for waiting customers.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Answered telephone to provide establishment information and take party reservations.
Assistant Manager
Athens, GASubway/Aug 2019 to Jun 2020
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project future demands.
  • Cash handling
  • Bank runs
  • Made sure customer left satisfied
Sandwhich Artist
Myrtle Beach, SCSubway/Oct 2018 to Jun 2019
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Completed efficient store opening and closing procedures each day.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Assisted customers, including answering questions and preparing orders.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Monitored and counted food stock and supplies to reorder on time.
  • Organized food items on serving trays and in carry-out packages.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Answered guest questions, delivering most accurate and updated information available.
Cashier
Myrtle Beach, SCCircle K Corp./Feb 2018 to Aug 2018
  • Read weekly sales inserts and monitored price changes.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received payments for [Product or Service] and issued receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved issues with cash registers, card scanners and printers.
Education and Training
High School DiplomaHemingway High SchoolMay 2015Hemingway, SC
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Wahlburgers
  • Subway
  • Circle K Corp.

School Attended

  • Hemingway High School

Job Titles Held:

  • Host
  • Assistant Manager
  • Sandwhich Artist
  • Cashier

Degrees

  • High School Diploma

Similar Resumes

View All
Host-resume-sample

Host

Ruby Tuesday

Miami, Florida