Hospital Registrar Resume Example Grand River Hospital District

HOSPITAL REGISTRAR

Summary

Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality.

Skills

Routing lab results
Bookkeeping support
Medical filing
Appointment confirmation
Planning and coordination
Insurance billing
Customer service

Process improvement
Organization
Relationship development
Communications
Administrative support
Problem resolution

Experience

Grand River Hospital District | Rifle, COHospital Registrar04/2018 - Current

Scheduled and confirmed patient appointments with patients and healthcare professionals.
Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
Checked claims for errors, corrected issues and mailed out promptly.
Checked daily doctor schedules and verified insurance.
Coordinated between patients and healthcare professionals to meet patient needs.
Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Scheduled patient appointment and procedures with Meditech.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Answered phone calls to answer customer questions.
Improved customer satisfaction by finding creative solutions to problems.
Handled all delegated tasks.
Collaborated with others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Met monthly cash collections by collecting copays and upfront costs at time of service.

Tractor Supply Company | Glenwood Springs, COCashier09/2016 - 12/2017

Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Assisted customers with account updates, new service additions and promotional offers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Inspected items for damage and obtained replacements for customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Welcomed customers, offering assistance to help find necessary store items.
Received payments and issued receipts.
Learned roles of other departments to provide coverage and keep store operational.
Properly verified customer identification for purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Processed customer payments quickly and returned exact change and receipts.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Trained new team members in cash register operation, stock procedures and customer service.
Worked closely with front-end staff to assist customers.
Resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Grand Avenue Sweets | Glenwood Springs, COCashier06/2016 - 12/2017

Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Inspected items for damage and obtained replacements for customers.
Welcomed customers, offering assistance to help find necessary store items.
Promoted specific item options to drive sales and achieve add-on purchases.
Received payments and issued receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Processed customer payments quickly and returned exact change and receipts.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Trained new team members in cash register operation, stock procedures and customer service.
Worked closely with front-end staff to assist customers.
Assisted with completing end-of-day counts and securing funds to prevent loss or theft.

Education and Training

Colorado Connections Academy | Glenwood Springs, COHigh School Diploma05/2018

Additional Information

Shadowed at a veterinary clinic (Divide Creek Animal Hospital 2017-2018), assisting with cleaning, nail clipping, animal restraint, and other odds and ends that needed done throughout the day.

Resume Overview

Companies Worked For:

Grand River Hospital District
Tractor Supply Company
Grand Avenue Sweets

School Attended

Colorado Connections Academy

Job Titles Held:

Hospital Registrar
Cashier

Degrees

High School Diploma

Hospital Registrar Resume Example

Resume Score: 80%

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