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Hospital Registrar Resume Example

Resume Score: 80%

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SF
HOSPITAL REGISTRAR
Summary

Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality.

Skills
  • Routing lab results
  • Bookkeeping support
  • Medical filing
  • Appointment confirmation
  • Planning and coordination
  • Insurance billing
  • Customer service
  • Process improvement
  • Organization
  • Relationship development
  • Communications
  • Administrative support
  • Problem resolution
Experience
Grand River Hospital District | Rifle, COHospital Registrar04/2018 - Current
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Checked claims for errors, corrected issues and mailed out promptly.
  • Checked daily doctor schedules and verified insurance.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled patient appointment and procedures with Meditech.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Answered phone calls to answer customer questions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks.
  • Collaborated with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Met monthly cash collections by collecting copays and upfront costs at time of service.
Tractor Supply Company | Glenwood Springs, COCashier09/2016 - 12/2017
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inspected items for damage and obtained replacements for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Received payments and issued receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Properly verified customer identification for purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Grand Avenue Sweets | Glenwood Springs, COCashier06/2016 - 12/2017
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Received payments and issued receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
Education and Training
Colorado Connections Academy | Glenwood Springs, COHigh School Diploma05/2018
Additional Information

Shadowed at a veterinary clinic (Divide Creek Animal Hospital 2017-2018), assisting with cleaning, nail clipping, animal restraint, and other odds and ends that needed done throughout the day.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Grand River Hospital District
  • Tractor Supply Company
  • Grand Avenue Sweets

School Attended

  • Colorado Connections Academy

Job Titles Held:

  • Hospital Registrar
  • Cashier

Degrees

  • High School Diploma

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