LiveCareer-Resume

hops and drops resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record.

Experienced in food industry with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness.

Self-motivated and dependable employe offering 3 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Skills
  • Schedule dissemination
  • Show planning support
  • Journalism expertise
  • High energy delivery
  • Computer skills
  • Friendly, positive attitude
  • Production understanding
Education and Training
Hanford High School Richland, WA Expected in 06/2021 High School Diploma : - GPA :
Columbia Basin College Pasco, WA Expected in : Business AA - GPA :
Experience
Jackson Davis - Hops and Drops
City, STATE, 10/2021 - Current
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Served water, coffee and soft drinks and offered refills to promote excellent customer service.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.
  • Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Remained alert, active and ready to respond to requests using variety of available resources.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Communicated with servers about new tables, changes in food availability and customer comments.
Marcelo's Falcon - Olive Garden
City, STATE, 11/2019 - 09/2021
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Cleaned counters and common areas to minimize spread of germs.
  • Collected money, made change and counted out register at end of shift.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
Alvero - Mc Donald’s
City, STATE, 09/2019 - 01/2020
  • Kept customer and food preparation areas clean and well-organized.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Verified orders and bagged items for easy transport.
  • Worked with teammates and openly invited coaching from management team.
  • Prepared items according to written or verbal orders, working on several different orders.
  • Made and served coffee, tea and fountain drinks.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Mastered point-of-service computer system for automated order taking.
  • Served orders to customers at windows, counters and tables.

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Resume Overview

School Attended

  • Hanford High School
  • Columbia Basin College

Job Titles Held:

  • Hops and Drops
  • Olive Garden
  • Mc Donald’s

Degrees

  • High School Diploma

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