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homemaker resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities and a exceptional problem solver. Performance history of developing strong collaborative relationships and delivering impressive results with each individual experience in a retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections and closes sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships and resolving issues if need be to make sure the customer is always leaving the experience with a better outlook on the company.

Skills
  • Housekeeping Duties
  • General Housekeeping
  • Household Management
  • Credits and Refunds
  • Cash Register Operation
  • Price Identification
  • Work Task Prioritization
  • Customer Relations
  • Cooperative Attitude
  • Customer Transactions
  • Shipment Procedures
  • Answering Customer Questions
  • Cash Drawer Management
  • Basic Math Functions
  • Payment Collection
  • PCI (Payment Card Industry)
  • Customer Assistance
  • Guest Satisfaction
  • Positive Interactions
  • Resolving Discrepancies
  • POS Systems
  • Guest Inquiries
  • Guest Flow
  • Updating Client Data
  • Professional Telephone Etiquette
  • Energetic and Outgoing
  • Reading Comprehension
  • Teamwork and Collaboration
  • Upselling Techniques
  • Order Processing
  • Time Management
  • Product Recommendations
  • Inventory Control Procedures
  • Stocking and Receiving
  • Customer Service
  • Customer Needs Assessment
  • Store Opening and Closing
  • Retail Loss Prevention
  • Verbal and Written Communication
  • Sales Communications
  • Effective Selling Techniques
  • Checking Inventories
  • Commission Sales
  • Upselling Products and Services
  • Retail Store Operations
  • Returns and Refunds
  • Retail Knowledge
  • Shrinkage Prevention
  • Following Up with Clients
  • Microsoft PowerPoint
  • Presentations and Demonstrations
  • Conflict Resolution
  • Self-Motivated
  • Microsoft Office
  • Good listening skills
  • Decision Making
  • Responsible
  • Data Entry
  • Flexible and Adaptable
  • Order Picking and Processing
  • Shipping and Receiving
  • Quantity Calculations
  • Warehouse Logistics
  • Inventory Tracking and Storage
  • Health and Safety
  • Inventory Replenishment
  • Records Management Expertise
  • Discrepancy Investigations
  • Picking and Processing
  • Special Requests
  • Good with Numbers
  • Verifying Shipments
  • Cycle Count Audits
  • End Cap Placement
  • Freight Unloading and Loading
  • Hand Truck Operation
  • Customer Accounts Management
Work History
03/2020 to Current
Homemaker Adara Home Health Red Wing, MN,
  • Maintained and organized household on a daily basis for 2+ years for my family of 4.
05/2016 to 03/2020
Product Placement Specialist Liberty Mutual Glendale, CA,
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept corporate departments and customers updated on critical shipments.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Conducted inventory audits annually with 96% and above accuracy following company procedures.
  • Conducted research to address shipping errors and packaging mistakes.
01/2014 to 05/2016
Sales Associate Bed Bath & Beyond Brownsville, TX,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Developed, marketed and sold full range of products and support services.
09/2013 to 01/2014
Cashier Northern Tool + Equipment City, STATE,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $200 or more per shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Learned sales and shop technician positions and provided backup at key times.
Education
Expected in 05/2008 to to
High School Diploma :
Lakeview Fort Ogelthorpe - Fort Oglethorpe, GA,
GPA:

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Resume Overview

School Attended

  • Lakeview Fort Ogelthorpe

Job Titles Held:

  • Homemaker
  • Product Placement Specialist
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma

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