Customer Service Process loans approved by an Underwriter or an automated decision system.
Responsible for clearing conditions and issuing changes to the terms on previously approved loans.
Loan processing position within Centralized Fulfillment Home Loans.
Responsible for processing loans approved by an Underwriter and submit for approval.
Limited ability to clear conditions on loans that have been previously approved, set up final review of HUD-1 closing documents and communicate with the title company by setting up closing for customers.
Temporary Training position on assignment at CoreLogic, Westlake, Texas training contracted Underwriters for Bank of America.
Primary function training policy and procedures for underwriting files under the HAMP Modification and Department of Justice Underwriting programs.
Specific duties involve handling home loan inquiries from prospective borrowers that are generated through bound telephone inquiries.
Analyzes a customer's needs and advises borrowers on which of Bank of America's loan programs will best accomplish the objectives of the borrower.
Determines the borrower's ability to qualify by running a credit report and using information derived from the borrowers on income and assets.
Originating new loan applications for purchase and refinance, Responsible for handling inbound call regarding mortgage inquiries, related to tax, insurance, payments, loan terms, and online web assistance.
Cross sell mortgages products such as, refinance mortgages, new purchases, insurance products in order to maintain sales goals monthly.
Make judgments as to whether the loan is "reasonable" even if it meets published guidelines on the surface.
If it does not appear reasonable, must escalate for further evaluation.
Document any potential issue or concerns regarding loan reasonableness or potential fraud/misrepresentation and escalate to next level manager or Loan Risk and Recovery depending on the circumstances.
Maintain knowledge of regulatory changes, external and internal compliance requirements, and investor guidelines to insure loan salability.
Insure Settlement Agents meet SunTrust eligibility criteria before submission of loan to closing.
Assist with credit needs of new and current borrowers by formulating solutions to credit related issues.
Originate and service loans within delegated authority and in accordance with association policies.
Make and/or convey approvals, structure and pricing lending decisions.
Exercise credit risk management on loans under your responsibility.
Conduct and interpret simple to complex credit analyses.
Analyze balance sheets, income statements, and cash flows of new and current borrowers to ascertain creditworthiness.
Obtain current and adequate financial information on borrowers and guarantors as required by association policy.
Perform loan servicing tasks, which may include partial releases, subordinations to mineral leases and right of ways, division orders, re-amortizations, and assumptions.
May collect an assigned loan and assist management with collection activity within responsible lending portfolio.
Work with delinquent borrowers to obtain satisfactory loan performance.
May assist with title examination steps of prospective real estate loans to ensure validity of liens on property pledged as collateral or security interest on chattels.
Nursing/BiologyTarrant County College － Fort Worth, TX.Nursing/Biology
DiplomaSuccess High School － Fort Worth, TX
10 key, AS400, balance sheets, Cashier, closing, credit, credit risk, Customer Service, Data Entry, detail oriented, diagnosis, financial, forms, insurance, inventory, logistics, Excel, Outlook, PowerPoint, Windows, 2000, Word, next, policies, pricing, real estate, Rumba, sales, tax, telephone, Type 40 wpm