Focused on building a strong customer base through effective communication. Diligent and focused with a strong commitment to providing superior client service.
-Described merchandise and explain operation of merchandise to customers.
-Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
-Guided customers in choosing items that reflected personal style and shape.
-Offered exceptional customer service to differentiate and promote the company brand.
-Communicated store policy violations to the leadership team in a timely manner.
-Offered direction and gave constructive feedback to motivate team members.
-Held each team member accountable for achieving brand and performance goals.
-Built and maintained effective relationships with peers and upper management.
-Attended 2 team meetings each month to voice concerns and offer constructive feedback to others.
-Recruited, hired, developed and retained retail talent for the company.
-Addressed customer inquiries and resolved complaints.
-Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
-Completed a series of training sessions to advance from Full TIme Associate to Sales Lead.
-Trained staff to deliver outstanding customer service.
-Completed weekly schedules according to payroll policies.
-Addressed and corrected sales staff communication issues in a tactful and effective manner.
-Provided life support services during medical emergencies on scene and en route to the hospital.
-Maintained a state of readiness and alertness for all assignments.
-Collected pertinent information from the patient, family and friends, medical records and prescriptions.
-Administered continuous and 12-lead electrocardiogram monitoring.
-Rapidly assessed whether life threatening criteria was present and took immediate action.
-Initiated plans of care based on patient assessments.
-Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws.
-Completed all mandatory education and training classes.
-Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures.
-Interacted with patients, families, hospital staff and the general public.
Responds to medical emergencies; performs primary and secondary physical assessment of ill or injured
persons; treat patients in accordance with St Clair County Emergency Medical Services Protocols and
Fire Department policy; operate radio-telephone equipment and communicate; compile necessary reports and records; respond to and perform skilled tasks at the scenes of emergency calls and non-emergency calls.
Responds to alarms and assists in the suppression of structural, residential, commercial, industrial,
chemical, petroleum, vehicle, and wildland fires; perform fire control activities and utilize strategies in the areas of victim rescue, entry, exposure tactics, ventilation, fire containment and extinguishment, and salvage work; lay and connect hose, hold nozzles and direct water streams; rise and climb ladders;
ventilate burning structures; make forcible entries and evacuate occupancies.
Operates a variety of apparatus, equipment, tools, devices, and vehicles including lifting, hoisting,
spreading, and pulling equipment, foam and additive proportioners, fuel and oil pumps, building heating
and cooling systems, cutting, boring and sawing tools, lighting, lifting and air moving equipment,
appliances, elevators, fire protection and escape systems, radio equipment and meters, all types of
portable fire extinguishers, pike poles, hand fines, smoke ejectors, salvage covers, forcible entry tools,
emergency medical equipment and other rescue equipment.
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