High-caliber, committed Hardware Specialist with 8 years' experience troubleshooting, repairing and upgrading computer/network hardware for The Kansas City Star. Consistently successful in maintaining critical hardware and software functionality to ensure seamless operations in a high demand production environment. Utilizing excellent analytical, planning, organizational, and negotiation skills. Seasoned interaction with dozens of inter- acting departments to ensure proper workflow performance. Strong qualifications in strategic planning with solid leadership, communication and interpersonal skills. Established track record of making sound decisions. Consistently analyze data quickly with a high level of attention to detail coupled with a big picture mindset. Background exemplifies a successful track record of career accomplishments, which includes 8 years' I.T. experience at The Kansas City Star. Quickly advanced throughout career to positions of higher authority and responsibility due to outstanding job performance across 21 years of service. Hardware Specialist: Act as exclusive hardware repairman for computers, servers, peripherals, etc. for The Kansas City Star. Maintain full decision-making authority for upgrades and repair. Skilled in conceptualizing, developing and executing comprehensive user database along with asset tag management. Talented at researching and analyzing time saving strategies to quickly implement accurate results. Software Specialist: Develop strategic approach to end user profiles with regard to software installation procedures. Proven customer service skills with experience solving end user application problems. Set up end user workstations and profiles with departmental software requirements including custom user setups. Proactively approach management with a mindset for mutual solutions to conflicts. Audio / Video: Set up audio & video equipment for departmental conferences including the setup of pro audio P.A. system for corporate and charitable events. Upgraded entire company network replacing CAT5 cable with CAT 6 cable for VOIP.
Diagnosed hardware and software failures and resolved technical issues
Served as Network Administrator for department's LAN consisting of approximately 500 workstations.
Upgrade entire company network installing CAT 6 cable and terminating ends over multiple floors and locations for VOIP.
NT 4.0 Workstation, Tech Skills 2000 CompTIA Network + Certification, Tech Skills 2000 Cisco CCNA, Tech Skills 2001 Dell Certified: Workstation, Notebooks, Server, Demension, Desktop - 2001-current
A+ Certification, Audio, backup, cable, CCNA, Cisco, Hardware, Computer Operations, conferences, Consultation, client, clients, Customer Service, database, Dell, desktops, DSL, email, fashion, inventory, Notebooks, Logging, Microsoft Access, Microsoft Excel, Microsoft Exchange, Office, Microsoft Office 2000, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project, Windows, Windows 2000, 2000, Windows 95, Windows 98, Windows XP, Windows 7, 8, 10. Microsoft Word, network printers, Network, networking, Novell, Operating Systems, Oracle, Pc Technician, record keeping, Sales, switch, T1, Telecom, Phone, TV, troubleshooting, Video, Vista, voice mail, Windows NT 4.0 Workstation
Companies Worked For:
Job Titles Held:
Where can I find a Fast-Teks Co Home I.T. Service Rep resume example in Blue Springs, Missouri ?
This is an actual resume example of a Home I.T. Service Rep who works in the Installation, Maintenance and Repair Industry. LiveCareer has 17826 Installation, Maintenance and Repair resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.