A self directed, high energy professional who is results driven and offers a proven track record of success. My diverse mix of functional experience includes: Office management, process improvement, data entry, schedule coordination, and bookkeeping.
Accounts receivable and payable
Strong communication skills
Expert in customer relations
Planned, organized, supervised and provided assignments for home health aide staff. Managed an average of 30 employees for over 100 clients. Reviewed and approved time cards for processing by payroll department. Conducted or approved the performance evaluations for all home health aide department employees. Organized, updated and maintained information on over 30 employees and 100 patients. Ensured HIPAA compliance. Quickly responded to staff and client inquiries regarding scheduling and services to be provided. Verified that information in the computer system was up-to-date and accurate. Successfully established effective systems for record retention by creating database for employees and clients.
Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Kept the showroom clean and maintained neat, orderly product displays.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Offered direction and gave constructive feedback to motivate team members.Processed shipments and maintained organized stock shelves.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Coded the general ledger and processed vendor invoice payments.Opened and assigned new client accounts.Researched and resolved billing and invoice problems.
Processed paperwork for retail and wholesale vehicles. Responsible for title processing on vehicle purchases. Paid off bank loans for trade in and purchased vehicles. Process the returns of leased vehicles. Processed title paperwork for retail and wholesale vehicles.
Coursework in Business, Marketing and Communications
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