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Homemaker Services - Home Health Aide Resume Example

Resume Score: 80%

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HOME HEALTH AIDE
Professional Summary
Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette, Im a organized, dedicated and motivated Customer Service Expert who desires a career in a call center/ clerical or retail environment with motivation to maintain customer satisfaction, advancement within the company and contribute to company success

Skills
  • Customer service award
  • Strong problem solving aptitude
  • Adheres to customer service procedures
  • Multi-line phone operation proficiency
  • Committed to maintaining data integrity
  • 45 WPM typing speed
  • Skilled in call center operations
  • Ability to handle irate customers
  • Accurate and detailed
  • Filing and data archiving
  • Motivated team player
  • Credit card transactions & Cash handling and management
  • Customer-oriented
  • Mircosoft Word Expert
  • Mircosoft Excel Intermediate
  • Knowledge of Lotus Notes and Outlook
Work History
Home Health Aide Apr 2012 - Current
Homemaker Services Philadelphia, PA
  • Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship
  • Perform a variety of duties as requested by client, such as obtaining household supplies and running errands
  • Change dressings
  • Massage patients and apply preparations and treatments, such as liniment, alcohol rubs, and heat-lamp stimulation
Cashier May 2011 - Nov 2011
Thomas Jefferson University Hospital Philadelphia, PA
  • Greeted customers entering the cafeteria to ascertain what each customer needed or wanted
  • Handled checkout transactions via cash, credit/debit providing 100%accuracy in a timely manner and guaranteed a high level of customer service
  • Stock supplies
  • Balance cash drawer at the close of business day
Contact Center Specialist Apr 2007 - May 2009
Beneficial Bank Philadelphia, PA
  • Provide a high level of customer service to 90+ customers in a inbound call center handling all customer inquiries, solving problems, and cross selling bank products in a timely manner
  • Promptly respond to customers and staff via follow-up phone call, email, correspondences and or fax
  • Answer all phone calls and make phone transfer to the appropriate department or person
  • Handle customer account information in confidentially, data entry and various clerical duties
Education
High School Diploma: June 2002
St. Maria Goretti Philadelphia, PA
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Resume Overview

Companies Worked For:

  • Homemaker Services
  • Thomas Jefferson University Hospital
  • Beneficial Bank

School Attended

  • St. Maria Goretti

Job Titles Held:

  • Home Health Aide
  • Cashier
  • Contact Center Specialist

Degrees

  • High School Diploma : June 2002

Where can I find a Homemaker Services Home Health Aide resume example in Philadelphia, Pennsylvania ?

This is an actual resume example of a Home Health Aide who works in the Call Center Industry. LiveCareer has 204631 Call Center resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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