LiveCareer-Resume

home coordinator resume example with 7+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
  • Talented caregiver and team leader offering 5 years of success in this field. Strategic thinker, very proficient and Offers proven ability to build effective teams. Committed to identifying and leveraging opportunities for growth. Skilled in conflict resolution, records oversight and managing/shaping behaviors. I support patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, administering meds and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors.
  • Experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness.
  • Experienced Office Manager and administration professional with 2 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
  • Exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
  • Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Skills
  • Facility oversight
  • Schedule management
  • Staff supervision
  • Patient safety
  • Records maintenance
  • Quality assurance controls
  • Patient relations
  • Regulatory requirements
  • First Aid/CPR
  • Customer service
  • Inventory management
  • Team building
  • Communications
  • Project organization
  • Planning and coordination
  • Team management
  • Supervision
  • Relationship development
  • Organization
  • Problem resolution
  • Group home oversight
  • Client direct care
  • Policy and procedure implementation
  • Medication administration
  • Records management
  • Forming/ Shaping behaviors
  • Mail management
  • Meeting planning
  • Dedicated team player
  • Professional and mature
  • Self-starter
  • Meticulous attention to detail
  • Strong problem solver
  • Proofreading
  • Customer follow-up
  • Email marketing
  • Insurance sales strategy
  • Client account management
  • MS Office
  • Operational improvement
  • Banking operations
  • File and data retrieval systems
  • Training and coaching
  • Accounts payable and receivable
  • Customer relations
  • Event coordination
  • Scheduling and calendar management
Experience
07/2020 to Current Home Coordinator The Mentor Network | Hammond, LA,
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Organized proper transportation for clients to and from appointments, educational and extracurricular activities.
  • Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
  • Approved activities that were compliant with the facility's policies, adhered to the budget and offered educational value.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Assisted Four residents by educating individuals on life and social skills, daily hygiene and nutrition.
  • Utilized company software/ apps to maintain confidential records, including progress toward goals, goal planning and resident assessments.
  • Hired, interviewed and trained numerous new staff members and created staff schedules.
  • Initiated resident transfers to other programs to better meet resident needs.
  • Managed daily needs of Four neurodiversity individuals through budget management, menu planning, activity planning and transportation coordination.
  • Coordinated community activities to promote social skills and community participation.
  • Reported, investigated and followed up on abuse and neglect cases.
  • Administered and allocated budget to control costs and optimize use of resources.
  • Collaborated with treating psychiatrist to develop individual service plans for each resident.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
  • Monitored performance of Four-staff members to gauge work efficiency and improve overall productivity.
  • Initiated positive relationships with residents, staff and other individuals by being respectful, actively listening and asking appropriate questions.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Created the work schedule one month in advance, making sure all shifts had adequate coverage.
  • Requested and identified specialized services for residents such as physical therapy, psychological testing and vocational assessments.
  • Resolved concerns regarding staff, residents and all aspects of care to maintain standards throughout group home.
10/2017 to 07/2020 Caregiver Aegis Living | Kirkland, WA,
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted with meal planning to meet nutritional plans.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Improved patient outlook and daily living through compassionate care.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Administered necessary medications as directed by care plan.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
  • Transported patients to and from medical, dental and personal care appointments.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Fostered relationship with client, providing companionship and counseling.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
11/2015 to 12/2017 Home Coordinator The Mentor Network | Hazelwood, MO,
  • Initiated resident transfers to other programs to better meet resident needs.
  • Organized proper transportation for clients to and from appointments, educational and extracurricular activities.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Assisted Four residents by educating individuals on life and social skills, daily hygiene and nutrition.
  • Encouraged residents to independently interact with others, make decisions and participate in community activities.
  • Established positive therapeutic relationships with residents by planning outings, projects and activities in home and community.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
  • Coordinated community activities to promote social skills and community participation.
  • Supervised group home for Four residents with behavioral and developmental disabilities issues by motivating direction of Four-member team.
  • Created the work schedule one month in advance, making sure all shifts had adequate coverage.
  • Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Managed daily needs of Four neurodiversity individuals through budget management, menu planning, activity planning and transportation coordination.
  • Initiated positive relationships with residents, staff and other individuals by being respectful, actively listening and asking appropriate questions.
  • Monitored performance of Four-staff members to gauge work efficiency and improve overall productivity.
  • Approved activities that were compliant with the facility's policies, adhered to the budget and offered educational value.
  • Resolved concerns regarding staff, residents and all aspects of care to maintain standards throughout group home.
  • Administrating medication
11/2012 to 07/2014 Office Manager Brainstorm Inc | American Fork, UT,
  • Increased office organization by developing filing system and customer database protocols.
  • Culled knowledge of federal and state-level mandates to assess compliance across areas of operation\.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Strengthened community outreach by coordinating fundraisers, including managing marketing, vendor relations and volunteer supervision processes.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Spearheading special projects through effective emergency resolution.
  • Drafted manuals and resources for identifying access to services.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Aided senior leadership during executive decision-making process, meeting with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
  • Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
  • Greeted visitors promptly and directed to correct locations.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Organized patient files and streamlined operations to improve efficiency.
  • Developed and administered department budgets.
  • Coordinated logistics for corporate events.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Updated employee paperwork and records.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Education and Training
Expected in 01/2004 to to High School Diploma | Gary Job Corps , San Marcos, TX GPA:

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Resume Overview

School Attended

  • Gary Job Corps

Job Titles Held:

  • Home Coordinator
  • Caregiver
  • Home Coordinator
  • Office Manager

Degrees

  • High School Diploma

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