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Hogar Las Colinas Resume Example

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HOGAR LAS COLINAS
Professional Summary

Experienced nurse with over years of experience in healthcare. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Work History
Company Name- Hogar Las Colinas
City, State06/2019 - 08/2019
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Monitored and assisted residents through individual service plans.
  • Guided patients to restroom, Action and Action to support bladder and bowel relief requirements.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Documented vitals, behaviors and medications in client medical records.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Company Name- Assistant Store Manager
City, State05/2011 - 11/2018
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised payroll corrections for accuracy and duplications.
  • Maintained high levels of organization in store by directing customers and replenishing merchandise.
  • Monitored security and handled incidents calmly.
  • Maintained exceptionally clean, customer-friendly and well-run Type department.
Company Name- Customer Service Associate
City, State04/2007 - 07/2011
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Managed customer relations and customer service through daily communication and interaction.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Educated customers on promotions to enhance sales.
  • Processed purchases and handled payment transactions using POS system.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Recommended items to customers based on specific needs and explained features and benefits.
Skills
  • Patient Management
  • Medication reminders
  • Grooming assistance
  • Medical Records Management
  • Chronic disease management
  • Companionship skills
  • Medical chart documentation
  • Dementia and Alzheimer's knowledge
  • Tube feedings and medications familiarity
  • Measuring bodily fluids
  • Mobility support
  • Meal planning and preparation
  • Direct Patient Care
  • Patient Assessments
  • Case Management
  • Medication Management
  • Recording Vital Signs
  • Feeding assistance expert
  • Supporting personal needs
Education
EDP UniversityCity08/2016Associate Degree in Nursing: Family Practice Nurse Practitioner
Universidad Del TuraboCityBachelor of Law: Criminal Justice
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Resume Overview

School Attended

  • EDP University
  • Universidad Del Turabo

Job Titles Held:

  • Hogar Las Colinas
  • Assistant Store Manager
  • Customer Service Associate

Degrees

  • Associate Degree in Nursing : Family Practice Nurse Practitioner
    Bachelor of Law : Criminal Justice

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