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hilton grand vacation club resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
11/2010 to 02/2020 Hilton Grand Vacation Club Munson Medical Center | Charlevoix, MI,
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Conducted training and change management processes to improve operations.
  • Improved quality processes for increased efficiency and effectiveness.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Transitioned between breakfast and dinner service by [Action] and [Action].
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Supported waitstaff and other team members in completing tasks.
  • Cleaned and organized kitchen areas.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
06/1999 to 04/2010 Lead Teacher Brookdale Senior Living | Mankato, MN,
  • Used classroom observations to create written assessments of student performance.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Promoted sensory development by providing access to different textures.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Conducted training and change management processes to improve operations.
  • Determined and recommended methods to address improvement opportunities.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
05/1995 to 12/1998 LPN Hospital SAnta Rosa | City, STATE,
  • Helped patients achieve higher standards of living through effective ADL coaching and assistance.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.
  • Directed patient admission and discharge tasks while managing patients and coordinating care.
  • Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
  • Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
  • Created individualized care plans for patients and worked with medical professionals to come up with treatment and discharge options.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
  • Contributed to committees in effort to promote standardize practices and procedures across hospital-wide nursing stations.
  • Maintained constant communication with physician and other members of care team.
  • Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
Education
Expected in 03/1995 to to Associate of Science | Family Practice Nurse Practitioner Ponce Paramedical College, Ponce, PR GPA:
  • Graduated summa cum laude
  • Graduated in Top 3.98% of Class
Expected in 04/1998 to to Associate of Arts | Early Pre-school University of Cincinnati, Cincinnati, OH GPA:
  • Graduated magna cum laude

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Resume Overview

School Attended

  • Ponce Paramedical College
  • University of Cincinnati

Job Titles Held:

  • Hilton Grand Vacation Club
  • Lead Teacher
  • LPN

Degrees

  • Associate of Science
  • Associate of Arts

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