Highly enthusiastic customer service professional with 12 years client experience.I consistently maintain a positive attitude and cooperatively work with others to produce and deliver required work. I am highly detail- oriented, have excellent communication and organizational skills, ability to multi-task, and am able to prioritize effectively to accomplish and complete projects under pressure. I am motivated to maintain customer satisfaction and contribute to company success. Skilled in scheduling appointments and preparing patient charts. Strong ability to communicate clearly and effectively to patients and staff.
Coordinated all department functions for team of 28 employees. Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Computed Data Reports.
Provided required weekly, monthly and quarterly reports listing client track records and discharges.Researched, calmed and rapidly resolved client conflicts to prevent loss of patient services.
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