|Technical Skills Software Operating Systems - Windows - 95/98, NT, ME, 2000 Pro, XP, Vista, 7, windows 2000/2003, 2008, and server 2012 Mac - Mac OS 8, 9, 10.0 - 10.8 Other Software Dameware Remote Control utility, VNC, Logmein Rescue, Lotus notes 6.5 - 9. Symantec Anti-virus standard & Corp. Edition, MacAfee, and Sophos anti-virus Enterprise, BMC Service Core & Asset Core, SCCM 2007, Remedy, RSA Server System, Cisco VPN Client, VMware, hyper-V, Technical Knowledge Knowledge of network architectures and implementation for LANs & WANs, Active Directory, TCP/IP, IPX/SPX, 3com hubs, 3com switches, routers, LAN/Wireless networks, Troubleshooting software and hardware issues, troubleshooting network issues, installing and configuring printers in a network environment, DNS, DHCP, PC Hardware, Troubleshooting Palms Hardware/software and software (Blackberry, iPhone, and Andriod device)|
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