Computer Systems Analyst providing superior technical support for networking issues within the industry. Expert in leading teams to achieve shared goals and objectives.Motivated Computer Systems Analyst possessing exceptional troubleshooting skills for networking issues, end user problems and network security. Expert in leading teams to achieve shared goals and objectives. Previously CompTIA A+ certified, must take test again to renew certification.
Processed an average of 40 inbound and outbound technical support calls per day. Maintained composure and patience in face of difficult customer situations.Researched issues on various computer systems and databases to resolve complaints and answer inquiries.Provided base level IT support to company personnel.Resolved customer complaints and concerns with strong verbal and negotiation skills.
Work with crew to meet daily standards set by General Managers. Kept working conditions neat and clean. Developed teamwork skills in a very stressful and fast paced enviorment.
Analyze blueprints to develop future jobs accordingly. Collected payments from clients. Gave estimates on proposed jobs. Assembled multitudes of different types of fences.
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