Dependable Computer Technician full of Enthusiasm, Initiative and Decisiveness.Experienced in all aspects of hardware, software, Operating Systems, maintenance and repairs. Possess in depth knowledge of advanced diagnostic techniques.
Setting up workstations
Active Directory knowledge
Windows 7, 8 and 10
Database servers 2008
System checks and troubleshooting
Attended 1wk of Bicsi training
Virus and spyware removal
Network configuration and support
Computer diagnostics and repair
Hardware support and troubleshooting
ACI FederalBarstow, CAHelp Desk Technician
Assists IT staff by performing basic technical support and trouble shooting which includes servers, routers,switches and client Defense Message System (DMS).
Provides technical support and troubleshooting for daily network operations including identifying and resolving problems, and
documenting the problem history and solution
Troubleshoots and resolves DMS and other message traffic, hardware and software problems. Receives, transmits and distributes classified and SBU official mail traffic.Certifying
Authority for the Workstation.
Performs administrative management of card user information databases,
and Personal Identification Number s (PINS).
Marine Corps Logistic Base BarstowBarstow, CAISO/OSP
Running jumper cable from Tn box to pair count box.
installing phones for new customers
Running phone lines and making phone drops
Connecting patch cord or jumper to backbone
Pedder NissanHemet, CaIT Support Tech
Dealt with user accounts, email, permissions and anti-virus anti spam.
Installed new software and hardware.
Maintained security programs and frequent changes of passwords.
Software updates and patches.
Troubleshooting network issues.
Troubleshooting VOIP phones such as Polycom
Western DataRiverside, CAHelp Desk
Technical assistance and support for incoming issues related to computer systems
Maintain daily performance of computer systems
Respond to email messages for customers seeking help
Ask questions to determine nature of problem
Walk customer through problem-solving process
MTI inc.Temecula, CARetail Field Technician
Diagnose and repair electronic and mechanical issues
Ensure compliance as required by client agreement and/or scope of work
Ensure all deliverables are submitted immediately upon completion of assignment
Possess superior communication and customer service skills both written and verbal
H&R BlockMurrieta, CaField System Technician
Installing printers, scanners and point of Sales
Changing roles for computers in new offices.
VA LOMA LINDA HEALTH CARELoma Linda, CAInternship (Administrative/Office Management)
Maintaining financial records of purchases made by or employees
Assigning work order forms to appropriate working group
Answering phone calls and providing them with proper information
Updating queries that are located in the share drive.
SecuritiesCorona, CASecurity Guard
Patrolling Train tracks with company security vehicle.
Witting daily report logs.
Keeping radio communication with train engineers and security guards on duty.
patrolling train tracks post on vehicle and on foot.
Checking bridges for anything out of the order nary.
JRC CONSULTING INCCarlsbad, CASECURITY GUARD
Carried a Deggy Pen and recorded checkpoints with time and date stamp
Patrolling parking lots and inside and out of factory
monitoring video camera's
maintain daily activity report logs
2 way radio communication with coworkers
UNITED STATE MARINE CORPSSan Diego, CAMotor Transport
MOTOR TRANSPORT, Marine Corps Air Station Miramar, San Diego, CA,
Effectively satisfied customers by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency
Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
License to transport Hazmat material as a driver for the Marine Corps
Supported battlefield operations and provided area/convoy security during overseas assignment in Iraq (2009) and Afghanistan (2011)
Completed 12-week basic training with an additional of 3 weeks of infantry school
12 weeks of intensive specialized motor transportation training for Humvee's and 7 tons vehicle
Transported equipment to support marines in training
INOVATIVE STORE SYSTEMBuena Park, CAINSTALLER
Maintained, organized, and accounted for sensitive construction equipment
Hands on home construction and remodeling
Construction and installing shelves and flooring
Organized detail labor projects: construction, floors and tiles
Purchased daily supply materials for job projects
EL RANCHO UNIFIED SCHOOL DISTRICTPico Rivera, CASPECIAL ED TEACHER ASSISTANT
Performed public demonstrations before audiences of 20 to 30 adults and teenagers
Prepared students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks
Taught individuals with learning disabilities within a Special education setting, grades K-12
Responsible for creating lesson plans and instructional materials
Helped with bilingual translations between parents and teachers
Coordinated the daily activities for special need children with autism and down syndrome
Assisted children in reading math and physical education
Marine CorpsMiramar, CaMotor TransportServed 4 years in the United States Marine Corps with training directly related to the protective service field. Trained in urban and rural tactical operations including: room clearing, hostage rescue, searching of personal and vehicles, and disarming of unauthorized and hostile personnel. Met requirements for handling and safeguarding classified materials and possess a "secret" security clearance.
ITT-Technical InstituteCorona, CA, USAAssociate of Science: Network Systems and Administration
ITT-Technical InstituteCorona, CA, USABachelor of Science: Information System Cyber Security
Bilingual in Spanish
Hazmat, Security Guard, Bilingual in Spanish, Adult Cpr.