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Help Desk Specialist and Clerical Assistant Resume Example

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HELP DESK SPECIALIST AND CLERICAL ASSISTANT
Summary
Proven ability to setup, repair, troubleshoot, and install hardware and software Proficient with a variety of software applications Classroom training for MCSE / A+ certifications Fluent in using the Internet system and email functions Experienced in swapping CD-ROM, hard drives, and expansion cards, and disassembling mainframes and personal computers Proven ability to apply various troubleshooting techniques and accurately identify and isolate problem areas Knowledge of system repair involving cracked or chipped expansion boards, installation of new CPUs, connection of jumper settings, motherboards, and replacement of defective power connectors
Experience
August 2007 to January 2008
  • C/392nd Expeditionary Signal Battalion, and the United States Army Reserve 32005 -7/2008.
  • Has maintained, processed and dispatched over 120 vehicles for the past two years.
  • For his impressive ability to maintain and organize the motor maintence records for the period of as the Equipment Records/Parts Specialist for C/392nd Motor Manintence Section.
  • All the records current and was always t complete his tasks and duties the Equipment Record/ Parts Specialist.
  • While the Company Motor Sergeant was away on leave, volunteered to come in three times on and off duty statues to submit the end of month reports required by higher headquarters.
  • The reports were accurate and on time during the period of.
August 2008 to August 2009 Seoul, Korea 348th Quartermaster Company
  • Served as an Authorized Stockade List clerk at the Supply Support Activities warehouse.
  • HIs responsibilities included Wall to Wall inventories location maintence, stockade of parts.
  • And inventory of over 1,000 lines with a dollar value over He demonstrated his knowledge in his performance of three 100% Wall to Wall inventories Served as an Automated Logistical Specialist and worked at the Supply Support Activity in the Turn-in Section.
  • Received, inventoried, and processed equipment for the 91 DODAAC's supposed by 348th supply support activity for supply which included Organized Clothing and Individual Equipment with a value.
  • Shows a value of team worked that any company in the United States Army can benefits from.
  • Performed documented that were processed, packaged, and shipped with a value for over has participated in monthly inventories which include sensitive items that needed special considerations when handling.
  • Pay attention to detail and personal accountability has been key factors in making 348th Quartermaster Company's mission a success.
  • While serving as an Subsistence Supply Specialist, he conducted daily operations, which included clearing more than 75 inactive Department of Defense Activity Address Codes (DoDAAC's) of more than 2,500 open documents so they could be re-assigned for use by forward and home-station units.
  • He was integral to the re-alignment of DoDAAC's within the theater, resulting in more than 50 units re-establishing supply account at home-station.
  • During the 43D Sustainment Brigade's establishment on Kandahar Airfield, his assistance and hard work allowed the SPO commodity Management Center (CMC) to rapidly set up operation and expedite support to its subordinate unit within RC South, Southwest and West.
  • His efforts allowed SPO S&S section to begin operations within 14 days of arrival into theater.
  • Processed the manage review file (MRF), which provided command and control of high -dollar and excessive quantity requisition from seven Supply Support Activities.
  • His work on the MRF process resulted in the stoppage of more than $100 million in excessive and high-dollar ordering from customers within Regional Commands (RC) South, Southwest, and West.
  • This greatly assisted in the prevention of fraud, waste and abuse through the Standard Army Retail Supply System.
  • Performed operations as a Substance Supply Specialist Operation (SPO) Supply and Service (S&S) section tin the 43D Sustainment Brigade.
  • He was instrumental in the completion of more than 300 high priority Aircraft on Ground requests in support of 1st Brigade and 2nd Brigade, 101st Airborne Division.
  • These request totaled in excess of $15 million and helped maintain operation readiness for a fleet of more than 200 aircraft.
Help Desk Specialist and Clerical Assistant
January 2000 to January 2001 Blazers, Adecco, and Office Team － Washington, DC
  • Performed various short- and long-term assignments for organizations such as Chase Mortgage and Black Entertainment Television (BET).
  • Performed help desk, promotional advertising, and clerical duties and responsibilities.
  • Flexible and always available for last minute assignments; Assignments allowed time to continue educational goals to enhance technical and professional skills and abilities.
Education
Office Automation Certificate 2004 The Training Source, Inc., Seat Pleasant, MD *PC Specialist Plus / Support and Maintenance : 14 Prince George's Community College
High School Diploma : 1992 Career Blazers Learning Center － Washington DC
Friendly High School － Ft. Washington, MD
Skills
advertising, Army, attention to detail, benefits, C, clerical, help desk, inventory, Quartermaster, Office Automation, Retail, Television
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Resume Overview

Companies Worked For:

  • Seoul, Korea 348th Quartermaster Company
  • Blazers, Adecco, and Office Team

School Attended

  • Prince George's Community College
  • Career Blazers Learning Center
  • Friendly High School

Job Titles Held:

  • Help Desk Specialist and Clerical Assistant

Degrees

  • Office Automation Certificate 2004 The Training Source, Inc., Seat Pleasant, MD *PC Specialist Plus / Support and Maintenance : 14
    High School Diploma : 1992

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