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Express Employment Professionals - Help Desk Phone Consultant Resume Example

Resume Score: 60%

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HELP DESK PHONE CONSULTANT
Professional Summary
Highly organized and detail-oriented with more than 20 years experience supplying thorough, organized administrative support.
Skills
  • 50 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Database management
  • Articulate and well-spoken
  • Customer service-oriented
  • Flexible
  • Works well under pressure
  • Certified in 10-key
  • Accounting familiarity
  • Payroll
  • Invoice processing
  • Advanced clerical knowledge
  • Spreadsheet management
Work History
Help Desk Phone Consultant, 06/2012 to Current
 Express Employment Professionals
  • Extensive use of several software applications to effectively help clients.
Sales Associate, 10/2010 to Current
 Sears Department Store
  • Sales, credit, repairs, accessories, loyalty cards, organization.
Store Manager, 10/2006 to 08/2010
 Zales North America
  • Full responsibility of all aspects of Store Operations Improved Gross Volume by nearly 25% during 4 year tenure Store Manager; Friedman Jewelers, November 2000 ­ September 2006.
  • Full responsibility of all aspects of Store Operations Improved Gross Volume by approx.
  • 50% during 6 year tenure.
Legal Secretary, 06/1996 to 02/2001
 Vermilion County Public Defender's Office
  • Duties included legal documentation, client services Established procedure to substantially conserve time producing documents.
Payroll Manager, 06/1993 to 06/1996
 O'Neil Brothers Construction
  • Duties included calculating, producing payroll, taxes, union dues Established new procedure for expedition and accuracy of payroll.
Office Manager / Sales Associate, 06/1989 to 06/1993
 Turk Furniture
  • Established office in new business, hired and trained office staff Transferred to Sales, responsible for in-store sales, in-home consultation Consistently won awards/trips for achieving company set goals.
Co-owner / Office Manager, 02/1974 to 06/1993
 Progressive Builders
  • Established office in new business, hired and trained additional office staff Responsible for all office procedures including receptionist, payroll, proposals, job costing Responsible for taxes, financial statements, rental properties (leasing, collections).
Education
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Resume Overview

Companies Worked For:

  • Express Employment Professionals
  • Sears Department Store
  • Zales North America
  • Vermilion County Public Defender's Office
  • O'Neil Brothers Construction
  • Turk Furniture
  • Progressive Builders

Job Titles Held:

  • Help Desk Phone Consultant
  • Sales Associate
  • Store Manager
  • Legal Secretary
  • Payroll Manager
  • Office Manager / Sales Associate
  • Co-owner / Office Manager

Where can I find a Express Employment Professionals Help Desk Phone Consultant resume example in Danville, Illinois ?

This is an actual resume example of a Help Desk Phone Consultant who works in the Office Management Industry. LiveCareer has 77707 Office Management resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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