As a dedicated and skilled professional, I have proven myself to be a team leader. I have worked in a school setting as well as private consultant. I have maintained a high level of customer service. I am able to handle multiple projects and work under pressure.
Key member on major projects such as network hardware and software upgrades, wireless network upgrade, phone system upgrades and helpdesk software implementation.
Tested and Implemented a centralized computer management system, Faronics Deep Freeze.
Responsible for maintaining all PC workstations in proper working order. Provide support to students and staff. Test and install new technology on campus. Liaison for JH-CTY (Johns Hopkins Center for Talented Youth summer camps) and service maintenance with vendors such as security cameras, network cable installation, phone system maintenance and server maintenance and upgrades.
Responsible for daily operations of school library. Maintained and cataloged library collection. Provided assistance with projects and searches. Was in charge of transition from paper catalog to online server based catalog.
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