SEARCH

Healthcare Content Writer Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
HEALTHCARE CONTENT WRITER
Professional Summary
Passionate and self-driven professional consistently recognized for proactive approach, attention to detail and excellent organizational skills. Experience in proposal writing, account management and implementing successful health and wellness strategies.
Skills
  • Customer focused
  • Sales proposal writing
  • Content development
  • Project management
  • Program management and development
  • Effective communicator
  • Strategic and analytic
  • Highly proficient in Microsoft Office Word, Excel/Excel Formulas, PowerPoint and Publisher
  • Knowledgeable in html
  • Accomplishments
  • Budget, RFI
  • Coaching, RFP
  • Consultant, Risk Assessment
  • Content development, Sales
  • Content, Sales support
  • Contract management, Strategy
  • Client, Strategic
  • Clients, Surveys
  • Customer service
  • Health Promotion
  • Html
  • Human Relations
  • Notes
  • Director
  • Market
  • Meetings
  • Messaging
  • Excel
  • Microsoft Office
  • PowerPoint
  • Publisher
  • Word
  • Communicator
  • Next
  • Presentations
  • Pricing
  • Program development
  • Program management and development
  • Project management
  • Proposal writing
Work History
Healthcare Content Writer, 01/2019 to Current
Highmark, Inc
  • Contribute to the retention of clients and acquisition of new business by providing client specific responses to RFPs/RFIs with an emphasis on market differentiation with Highmark's clinical and product capabilities.
  • Perform extensive edits of existing content to ensure it is accurate, forward-thinking, strategic, relevant and meaningful.
  • Develop and write new content to optimize strategic messaging of current and future clinical and product capabilities.
  • Responsible for maintaining all clinical content within the sales RFP/RFP data library.
01/2018 to 01/2019
Highmark, Inc
  • Delivered wellness and clinical services to 40 strategic and mid-market accounts.
  • Collaborated with client and clinical sales consultant to develop comprehensive health management strategies.
  • Communicated key advancements and/or the need for reevaluation of wellness plans and timelines as needed.
  • Lead the planning and implementation of wellness rewards programs, onsite coaching programs, health and wellness fairs and wellness communications.
  • Instrumental in the strategy and transition of 10 client's wellness rewards programs to the Sharecare platform.
  • Supported client initiatives and on-site events that improve an organization's culture of health.
  • Partnered proactively with other teams across Highmark such as Health Promotion, Client Advising, and Market Facing Analytics to deliver and ensure a positive and differentiated customer experience.
11/2013 to 09/2015
Highmark, Inc
  • Dedicated (customer-facing) Health Strategy Implementer for one of Highmark's' largest accounts (Alcoa).
  • Worked with Alcoa's Global Wellness Director and wellness champions at 22 locations to execute all aspects of Alcoa's health management strategy to achieve measurable health and wellness objectives.
  • Collaborated with each location to implement corporate-wide and site- specific worksite wellness programs.
  • Travelled nation-wide to facilitate onsite meetings, presentations and wellness events.
  • Coordinated annual onsite biometric screenings for multiple locations.
  • Presented data reports used to evaluate program outcomes and success.
  • Managed a wellness incentive budget of $100,000+.
  • Supported the implementation team by developing templates such as client outcomes data presentations and incentive budget tracking.
  • Received High Performance Award as part of Highmark's talent recognition program.
Account Manager, 03/2011 to 11/2013
beBetter Health
  • Managed a portfolio of 20 accounts with full responsibility of the success and growth of each account after the sales process.
  • Successfully retained accounts by building strong relationships with clients and providing exceptional customer service.
  • Designed and developed new programs and functionality specs to expand the company's program portfolio.
  • Worked closely with both clients and brokers to define organizations' wellness goals and create annual wellness strategies and timelines.
  • Consulted with clients on program development, implementation and incentive strategies based on industry best practices.
  • Lead successful implementations of client's wellness programs within the beBetter System including, health risk assessments, online wellness programs/challenges, health coaching and device/app integration.
  • Built client's wellness portals based on their defined site/program attributes for on-time production site launches.
  • Responsible for upkeep of client wellness programs including communications and regular client meetings, meeting notes and establishing next steps.
  • Acted as liaison between client and internal teams to communicate client's goals and represent client's interests to ensure needs and deliverables are met.
  • Developed and presented engaging client presentations that involve outcomes review and overall wellness strategy.
  • Provided sales support by assisting with web demos, finalist presentations, contract management and pricing.
Wellness Coordinator, 04/2009 to 03/2011
MED3OOO, Inc
  • Coordinated and implemented MED3000's corporate wellness program for 1,300 employees across 19 remote locations.
  • Implemented appropriate and effective programs based on aggregate Health Risk Assessment and health claims data.
  • Assessed outcomes in aggregate Health Risk Assessment data, program participation, completion rates, and employee satisfaction surveys to measure the effectiveness of programs.
  • Increased the number of worksite wellness programs offered from 2 to 8 in one year.
  • Increased Health Risk Assessment completion rates from 51% to 61% in one year.
  • Served as Chairperson for the company-wide Wellness Committee of 45 members.
  • Responsible for identifying and overseeing 18 onsite Wellness Leaders at 19 different locations.
  • Developed and maintained excellent relationships with wellness vendors.
  • Completed Dale Carnegie Course: Effective Communications and Human Relations.
Highmark Inc
  • 2019-Met RFP/RFI deadlines consistently.
01/2018
Highmark Inc, Highmark Inc 2018
  • High Performer.
  • Collaborated with Wellness Coaching team to implement an onsite coaching pilot program for a large strategic account.
  • BeBetter Health 2017- Improved customer experience through new system functionality development.
Education
Analytics Consultant Course: 2018
Chatham University
Masters of Science: Exercise Physiology, 2007
University of Pittsburgh
Bachelors of Science: Biology, 2005
Allegheny College
Work History
Highmark Inc
  • 2019-Met RFP/RFI deadlines consistently.
Healthcare Content Writer, 01/2019 to Current
Highmark, Inc
  • Contribute to the retention of clients and acquisition of new business by providing client specific responses to RFPs/RFIs with an emphasis on market differentiation with Highmark's clinical and product capabilities.
  • Perform extensive edits of existing content to ensure it is accurate, forward-thinking, strategic, relevant and meaningful.
  • Develop and write new content to optimize strategic messaging of current and future clinical and product capabilities.
  • Responsible for maintaining all clinical content within the sales RFP/RFP data library.
01/2018 to 01/2019
Highmark, Inc
  • Delivered wellness and clinical services to 40 strategic and mid-market accounts.
  • Collaborated with client and clinical sales consultant to develop comprehensive health management strategies.
  • Communicated key advancements and/or the need for reevaluation of wellness plans and timelines as needed.
  • Lead the planning and implementation of wellness rewards programs, onsite coaching programs, health and wellness fairs and wellness communications.
  • Instrumental in the strategy and transition of 10 client's wellness rewards programs to the Sharecare platform.
  • Supported client initiatives and on-site events that improve an organization's culture of health.
  • Partnered proactively with other teams across Highmark such as Health Promotion, Client Advising, and Market Facing Analytics to deliver and ensure a positive and differentiated customer experience.
Account Manager, 03/2011 to 11/2013
beBetter Health
  • Managed a portfolio of 20 accounts with full responsibility of the success and growth of each account after the sales process.
  • Successfully retained accounts by building strong relationships with clients and providing exceptional customer service.
  • Designed and developed new programs and functionality specs to expand the company's program portfolio.
  • Worked closely with both clients and brokers to define organizations' wellness goals and create annual wellness strategies and timelines.
  • Consulted with clients on program development, implementation and incentive strategies based on industry best practices.
  • Lead successful implementations of client's wellness programs within the beBetter System including, health risk assessments, online wellness programs/challenges, health coaching and device/app integration.
  • Built client's wellness portals based on their defined site/program attributes for on-time production site launches.
  • Responsible for upkeep of client wellness programs including communications and regular client meetings, meeting notes and establishing next steps.
  • Acted as liaison between client and internal teams to communicate client's goals and represent client's interests to ensure needs and deliverables are met.
  • Developed and presented engaging client presentations that involve outcomes review and overall wellness strategy.
  • Provided sales support by assisting with web demos, finalist presentations, contract management and pricing.
11/2013 to 09/2015
Highmark, Inc
  • Dedicated (customer-facing) Health Strategy Implementer for one of Highmark's' largest accounts (Alcoa).
  • Worked with Alcoa's Global Wellness Director and wellness champions at 22 locations to execute all aspects of Alcoa's health management strategy to achieve measurable health and wellness objectives.
  • Collaborated with each location to implement corporate-wide and site- specific worksite wellness programs.
  • Travelled nation-wide to facilitate onsite meetings, presentations and wellness events.
  • Coordinated annual onsite biometric screenings for multiple locations.
  • Presented data reports used to evaluate program outcomes and success.
  • Managed a wellness incentive budget of $100,000+.
  • Supported the implementation team by developing templates such as client outcomes data presentations and incentive budget tracking.
  • Received High Performance Award as part of Highmark's talent recognition program.
Wellness Coordinator, 04/2009 to 03/2011
MED3OOO, Inc
  • Coordinated and implemented MED3000's corporate wellness program for 1,300 employees across 19 remote locations.
  • Implemented appropriate and effective programs based on aggregate Health Risk Assessment and health claims data.
  • Assessed outcomes in aggregate Health Risk Assessment data, program participation, completion rates, and employee satisfaction surveys to measure the effectiveness of programs.
  • Increased the number of worksite wellness programs offered from 2 to 8 in one year.
  • Increased Health Risk Assessment completion rates from 51% to 61% in one year.
  • Served as Chairperson for the company-wide Wellness Committee of 45 members.
  • Responsible for identifying and overseeing 18 onsite Wellness Leaders at 19 different locations.
  • Developed and maintained excellent relationships with wellness vendors.
  • Completed Dale Carnegie Course: Effective Communications and Human Relations.
01/2018
Highmark Inc, Highmark Inc 2018
  • High Performer.
  • Collaborated with Wellness Coaching team to implement an onsite coaching pilot program for a large strategic account.
  • BeBetter Health 2017- Improved customer experience through new system functionality development.
Skills
  • Customer focused
  • Sales proposal writing
  • Content development
  • Project management
  • Program management and development
  • Effective communicator
  • Strategic and analytic
  • Highly proficient in Microsoft Office Word, Excel/Excel Formulas, PowerPoint and Publisher
  • Knowledgeable in html
  • Accomplishments,
  • Budget, Coaching, Consultant, Content development, content, contract management, Client, clients, customer service, Health Promotion, html, Human Relations, notes, Director, Market, meetings, messaging, Excel, Microsoft Office, PowerPoint, Publisher, Word, communicator, next, presentations, pricing, program development, Program management and development, Project management, proposal writing, RFI, RFP, Risk Assessment, Sales, sales support, Strategy, Strategic, surveys
    • Build Your Own Now

    DISCLAIMER

    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    Resume Overview

    Companies Worked For:

    • Highmark, Inc
    • beBetter Health
    • MED3OOO, Inc
    • Highmark Inc
    • Highmark Inc, Highmark Inc 2018

    School Attended

    • Chatham University
    • University of Pittsburgh
    • Allegheny College

    Job Titles Held:

    • Healthcare Content Writer
    • Account Manager
    • Wellness Coordinator

    Degrees

    • Analytics Consultant Course : 2018
      Masters of Science : Exercise Physiology , 2007
      Bachelors of Science : Biology , 2005

    Similar Resumes

    View All
    Healthcare-Content-Writer-resume-sample

    Healthcare Content Writer

    Highmark, Inc

    Pittsburgh, Pennsylvania