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health service tech resume example with 3+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Multi-talented Health Service Tech consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Field technical services
  • Web technologies and services
  • Mental health services
  • Health education services
  • Behavioral health services
  • Health education
  • Preventive maintenance services
  • Scheduled services
  • Adept in technology
  • Service desk team management
  • Healthcare staffing
  • Customer focused-service
  • Therapeutic techniques understanding
  • Customer service experience
  • Safety and health precautions
  • Skilled in Customer Service
  • High-quality customer service
  • Curriculum development
  • Strategic planning
  • Department collaboration
  • Committee oversight documentation
  • Regulatory complianceEquipment maintenanceVerbal and written communication
  • Organizational abilities
  • Multitasking strength
  • Multimedia understanding
  • Knowledgeable about technology
  • Administration
  • Researching technologies
  • Technology due diligence
  • Healthcare laws and regulations
  • Counseling techniques
  • Service support
  • Healthcare administration
  • Upselling techniques
  • Safety and health modeling
  • Quality service
  • Health and safety procedures
Work History
09/2019 to Current Health Service Tech Highland Rivers Health | City, STATE,
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability
  • Trained coworkers and new employees , providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Implemented procedures necessary for compounding, mixing, packaging and labeling.
  • Collaborated with store manager to maintain daily operations.
  • Developed policies and procedures for effective pharmacy management.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Discussed medical hisJessicaes with patients in effort to provide most effective medical advice.
09/2017 to 03/2018 Cashier, Cook, Barista Warrior Zone | City, STATE,
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Counted cash in register drawer at beginning and end of shift.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every Day I am scheduled to work.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Created over the average amount of drinks in average shifts with consistently positive customer satisfaction scores.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
10/2015 to 12/2016 Washer, Dyer, Suits and Specials Rome Dry Cleaners | City, STATE,
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained clean and hazard-free work areas.
  • Inspected washing tools, equipment and materials daily for damage or needed repairs.
  • Cleaned wash equipment after shift and confirmed proper storage.
  • Kept equipment in good working order and properly stored between jobs.
  • Examined, sorted, documented and transported parts from station to station.
  • Added correct amounts of chemicals to equipment at required times and monitored temperature controls.
  • Loaded machines with objects to be processed, unloaded at end and placed on conveyors or racks.
10/2015 to 03/2016 Pick up Today Walmart | City, STATE,
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Expected in 05/2015 to to Graduate | Human Growth And Development Pepperell High School, Lindale, GA GPA:
Expected in 06/2020 to to Certified | Medical Billing And Coding, Medical Adm. Assistant Texas A&M University - Kingsville, Kingsville, TX GPA:
Certifications
  • Project Management Professional (PMP)
  • Medical career
  • Training Orientation
  • IDC-10 medical coding
  • Medical Billing
  • Medical Office management
  • Medical Terminology
  • CPI certified
  • CPR Certified

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Resume Overview

School Attended

  • Pepperell High School
  • Texas A&M University - Kingsville

Job Titles Held:

  • Health Service Tech
  • Cashier, Cook, Barista
  • Washer, Dyer, Suits and Specials
  • Pick up Today

Degrees

  • Graduate
  • Certified

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