Extensive training in developing and executing business plans as well as steering businesses and institution operations to optimize efficiency, productivity, cost-effectiveness, and quality. Talent for developing and integrating innovative ideas, techniques and creative processes as a whole to maximize bottom-line results. Adept in defining and implementing training and instructional methods and procedures to develop high-performance teams. Plan, design, develop and monitor health programs to change policies and environments. Provide training, deliver presentations, activities and workshops. Motivate, track activities and measure results. Compile statistics, analyze data; make recommendations, complete reports, and lead subordinate staff. Develop target benchmarks, positive outcomes, and evaluation tools. Oversee promotion efforts to provide those in need with information regarding all aspects of well-being. Well-versed in strategies for ensuring achievement of objectives through active collaboration with businesses, healthcare system stakeholders including clinics, hospitals, health centers and senior centers, laboratories, pharmacies, and employers. Dynamic communication and interpersonal relation skills vital to productively interfacing with broad populations across businesses, communities, public, government and related sectors. Proficient in electronic data management, information development, documentation auditing, and records/files maintenance. Substantially enhanced operational efficiencies for employer by successfully organizing and revamping complex filing system. Valuable professional experience in the health insurance industry gained through 4 years of provider credentialing and healthcare facilities and institutional auditing in Quality Assurance at Blue Cross and Blue Shield of Kansas City, Missouri.
