Highly analytical and innovative healthcare management professional combining more than 17 years of leadership experience in Health Information Management. Strong background in medical record/coding compliance, building and implementing a strong electronic medical record to meet the stringent standards of Meaningful Use and HITECH Act. Seasoned management professional who excels in establishing excellent working relationships with customers, employees, and physicians. Seeking a leadership role within an integrated delivery system.
Managing multiple projects simultaneously
Web application implementation
Knowledgable with EMR implementation and training
HCPCS Coding Guidelines
ICD-10/CPT Coding Proficiency
Hiring and recruitment knowledge
Health Information Management Supervisor, 01/2013 to 01/2016 Oswego Health – Oswego, NY
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Organized the department in accordance with administrative guidelines in order to provide specified requirements in medical record documentation to meet the legal, organizational and medical staff guidelines.
Communicate with providers as well as senior administration on delinquent medical records and assist in enforcing administrative suspension in accordance with the organizations bylaws.
Assign daily work flow assignments at multiple locations and supervise 14 staff members.
Made recommendations and developed technical design for new application features such as a patient portal to meet the requirements of the HITECH Act and Meaningful Use requirements.
Overall management duties such as scheduling/payroll(Kronos) and performance management reviews.
Health Information Operations Manager, 04/2008 to 01/2013 Crouse Hospital – Syracuse, NY
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.
Researched questions and concerns from providers and provided detailed responses.
Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
Encouraged creative thinking, problem solving and empowerment within the organization to improve morale and teamwork.
Billing/Coding/Collections Supervisor, 07/1999 to 03/2008 Harrison Center Outpatient Surgery – Syracuse, NY
Supervised and trained staff on maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
Facilitated successful internal and external audits through sound and thorough documentation.
Monitored payments due from clients and promptly contacted clients with past due payments.
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Associate of Applied Science: Health Information Technology, Current Rasmussen University - Ocala, Fl
Coursework in Health Information Technology/Coding & Billing
Associate of Applied Science: RN Nursing, 1997 Cayuga Community College - Auburn, NY
Emphasis in Nursing
Coursework in Community Health, Mental Health, Health Services Administration
Coursework in Speech and Communication, Sociology and Psychology
Graduated Magna Cum Laude
Volunteered in the school\'s clinical lab; Assisting students in nursing techniques.
Member of AHIMA
Member of the National Notary Association
Committee member of CNY SAVE (Suicide Awareness Voices of Education) Chapter