I am a skilled pet care provider with multiple years of experience in a variety of fields including dog boarding and dog daycare establishments. I am knowledgable, intelligent, and, above all, driven to provide the best pet care I possibly can, including educating and motivating other loving pet owners so they can be the best pet parents they can be.
- Knowledgable with various names and qualities of various pet food brands and products. - Passionate about pets and pet care; willing to learn and educate myself about changing sciences and the tools available to pet owners; willing to educate others to allow them to provide the best care for their pets. - Certified by The Dog Gurus in appropriate, safe, and healthy pet play, in reading dog body language, and in basic training techniques including teaching the 'Sit', 'Down', 'Wait', and 'Off' commands, as well as recall. - Proficient in all areas of Microsoft Office, including Word and Excel, and Mac equivalents. (10+ years) - Operate a successful online social media presence, and proficient in the functions of Facebook, Twitter, Tumblr, and Wordpress (10+ years) | - Be responsible for the design, published content, upkeep, and updating of a website. (3 years) - Capable of lifting and maneuvering objects in excess of 40 pounds. - Proficiency in Adobe Creative Suite programs, including Photoshop, Elements, and Lightroom (10+ years) - Capable of working proficiently as part of a team, including relaying and following instructions both written and verbal. - Skilled in organizing physical and digital files, checking forms for accuracy and completion, and logging and transcribing data. |
- Managed daily operations for a team of up to 3 people, including scheduling shifts and dividing up tasks.
- Responsible for opening kennel prior to clientele showing up, getting dogs outside and preparing for the day ahead.
- Managed correct feeding regimens, including amount and brand of food, for each dog under my care, ranging anywhere in number from 15-70. This includes administering medications, vitamins, and/or supplements.
- Certified via The Dog Guru's training on safe, healthy, and appropriate dog-on-dog behavior, including learning to recognize stress signals and 'bullying' behaviors.
- Trained in proper correction and redirection procedures to ensure safe, happy, and healthy group playtime for all dogs.
- Able to manage safe and stimulating playgroups ranging in size from 2 to 10 dogs.
- Experience with the specialized Gingr system for pet facilities, including creating and editing boarding reservations, updating client and pet info, and managing and selling retail stock such as Lupine collars and leashes, various brands of dog food, treats, and chewing implements and toys.
- Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
- Familiarized myself with different popular pet-product brands including but not limited to, Farmina, Diamond, Evangers, Merrick, Zignature, and Blue brands.
- Educated clientele on the various benefits of a healthy, high-quality ingredient diet for their dog, for example in the case of skin issues caused by food intolerances.
- Acted as a sales representative for boarding, including walking customers through our sign-up processes, boarding requirements, and advertising 'bonus' packages such as private walks and grooming, and answering any questions they may have.
- Maintain a punctual and reliable presence with maximum scheduling flexibility, high availability even during weekends and holidays, and a thorough willingness to work.
- Perform sales and transactions with both cash and credit card transactions.
- Interact with and physically maneuver and lift dogs large and small, in weights from under 20 to 100+ lbs, when necessary.
- Adhere to a high standard of cleanliness for dog kennels and play yards, as well as additional implements like bowls, kuranda beds, and fabric bedding.
- Answer telephones and perform clerical duties such as printing shipping labels, fulfilling online orders, and managing client scheduling.
-Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
- Operate facility and act as Manager On-Duty, making executive calls regarding client complaints, when necessary, and any issues of scheduling.
- Learn and operate the specialized Gingr system for managing pet daycare and boarding centers. Ensure punctual clock-in and clock-out time, with schedule flexibility as needed.
- Operate under moderate to high levels of stress with significant multitasking and constant awareness.
- Perform sales and transactions with both cash and credit cards. Maintain a professional appearance.
- Interact with and physically maneuver and lift dogs large and small, in weights from under 20 to 100+ lbs, when necessary.
- Be knowledgable and experienced in observing and recognizing safe, happy dog play.
- Observe and manage dog stress levels to ensure all animals are safe and comfortable.
- Perform accounting duties, such as bookkeeping, billing customers for services, or maintaining inventories.
- Manage groups of dogs, frequently at numbers of ten or above.
- Engage in happy, positive play in a variety of styles including wrestling, tug-toy, and fetch.
- Perform office reception duties, such as scheduling appointments or helping customers.
- Adjust settings for format, page layout, line spacing, and other style requirements.
- Check advertisements, promotions, professional emails, and other various announcements for spelling, grammar, punctuation, and format.
- Gather, register, and arrange multi-form applications to be entered into the computer.
- Write reports, deliver messages, or perform clerical duties.
- Answer telephones and schedule appointments.
- Address envelopes or prepare envelope labels (specifically for shipping items via eBay).
- Inform potential clients of business policies, answer questions, and give facility tours.
- Perform hygiene-related duties, such as clipping animals' claws or giving baths.
- Examine animals to detect behavioral changes or clinical symptoms that could indicate illness or injury.
- Feed and water animals according to schedules and feeding instructions.
- Clean and maintain play equipment, indoor potty pads, and toys in an effective and dog-safe manner.
- Clean and maintain kennels, dog playrooms, and other dog frequented areas to control the spread of bacteria and germs.
- Be capable of sitting, standing, or walking for 4+ hours at a time.
- Handle and control dogs of all sizes in weights from below 20 to 100+ pounds, often with two or three dogs at a time.
- Prepare and feed dogs according to specific instructions, such as diet lists or schedules.
- Assist manager in day-to-day operations including fielding phone calls, being flexible with shift allocation, and working extra hours as needed.
- Perform office reception duties, such as scheduling appointments or helping customers.
- Accept and record client applications, ensure accurate information and vaccination dates, and organize and file both paper and electronic documents.
- Perform accounting duties, such as bookkeeping, billing customers for services, or maintaining inventories.
- Answer telephones and schedule appointments.
- Organize and maintain scheduled appointments and bookings.
- Sell pet food or supplies to customers.
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as dog bowls, blankets, cots, and beds.
- Perform janitorial duties such as sweeping, mopping, scrubbing kennels and following strict disinfectant procedures.
- Capable of standing and walking for 4+ hours at a time.
- Operate in both indoor and outdoor conditions, in temperatures from above 80 degrees to below freezing.
- Attended North Dakota State University from July of 2014 to December of 2015 where I pursued a dual major of Biology and Zoology, focusing on reptilian and avian sciences, and conservation biology.
- Financing issues forced me to have to withdraw early.
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