Head Kennel Attendant/Manager Resume Example

- Operate facility and act as Manager On-Duty, making executive calls regarding client complaints, when necessary, and any issues of scheduling.
- Learn and operate the specialized Gingr system for managing pet daycare and boarding centers. Ensure punctual clock-in and clock-out time, with schedule flexibility as needed.
- Operate under moderate to high levels of stress with significant multitasking and constant awareness.
- Perform sales and transactions with both cash and credit cards. Maintain a professional appearance.
- Interact with and physically maneuver and lift dogs large and small, in weights from under 20 to 100+ lbs, when necessary.
- Be knowledgable and experienced in observing and recognizing safe, happy dog play.

- Observe and manage dog stress levels to ensure all animals are safe and comfortable.
- Perform accounting duties, such as bookkeeping, billing customers for services, or maintaining inventories.
- Manage groups of dogs, frequently at numbers of ten or above.
- Engage in happy, positive play in a variety of styles including wrestling, tug-toy, and fetch.

- Perform office reception duties, such as scheduling appointments or helping customers.
- Adjust settings for format, page layout, line spacing, and other style requirements.

- Check advertisements, promotions, professional emails, and other various announcements for spelling, grammar, punctuation, and format.

- Gather, register, and arrange multi-form applications to be entered into the computer.
- Write reports, deliver messages, or perform clerical duties.
- Answer telephones and schedule appointments.
- Address envelopes or prepare envelope labels (specifically for shipping items via eBay).
- Inform potential clients of business policies, answer questions, and give facility tours.
- Perform hygiene-related duties, such as clipping animals' claws or giving baths.
- Examine animals to detect behavioral changes or clinical symptoms that could indicate illness or injury.
- Feed and water animals according to schedules and feeding instructions.
- Clean and maintain play equipment, indoor potty pads, and toys in an effective and dog-safe manner.
- Clean and maintain kennels, dog playrooms, and other dog frequented areas to control the spread of bacteria and germs.
- Be capable of sitting, standing, or walking for 4+ hours at a time.

- Handle and control dogs of all sizes in weights from below 20 to 100+ pounds, often with two or three dogs at a time.
- Prepare and feed dogs according to specific instructions, such as diet lists or schedules.
- Assist manager in day-to-day operations including fielding phone calls, being flexible with shift allocation, and working extra hours as needed.
- Perform office reception duties, such as scheduling appointments or helping customers.
- Accept and record client applications, ensure accurate information and vaccination dates, and organize and file both paper and electronic documents.

- Perform accounting duties, such as bookkeeping, billing customers for services, or maintaining inventories.
- Answer telephones and schedule appointments.
- Organize and maintain scheduled appointments and bookings.
- Sell pet food or supplies to customers.
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as dog bowls, blankets, cots, and beds.
- Perform janitorial duties such as sweeping, mopping, scrubbing kennels and following strict disinfectant procedures.
- Capable of standing and walking for 4+ hours at a time.
- Operate in both indoor and outdoor conditions, in temperatures from above 80 degrees to below freezing.