LiveCareer-Resume

head hostess resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Detail-oriented with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Adobe and correspondence management. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Double majoring in Architecture & Economics.

Education
City College of New York New York, NY Expected in 05/2022 Bachelor of Arts : Economics - GPA :
  • Continuing education in Architecture
Skills
  • Trilingual
  • Computer skills (Word, Excel, Adobe, Opentable etc.)
  • Hospitality service expertise
  • Professional and mature
  • Sorting and labeling
  • Bookkeeping
  • Sales
  • Cash Handling
  • Cash register operation
  • Filing and data archiving
  • Travel Administration
  • Interior Decorating
  • Extensive vocabulary
  • Personal training and coaching
Certifications
  • CPT - Certified Personal Trainer
Accomplishments
  • Customer Service - Developed long-term relationships with customers which increased repeat business. Maintained a positive dining experience for all restaurant patrons.
  • Managed my high-profile client's personal and professional schedules.
Work History
Iheartmedia, Inc. - Head Hostess
Virtual, OR, 02/2021 - Current
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Recorded available tables after seating each party using specialized seating software.
  • Informed servers of newly seated parties for speedy service.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Monarch Casino Black Hawk - Personal Assistant
Black Hawk, CO, 09/2020 - Current
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Arranged domestic and international travel plans and itineraries.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Monitored household expenditures and budgeted for groceries and household utility payments.
  • Coordinated and planned vacations for family.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Maintained appropriate filing of personal and professional documentation.
Dodge's - Bartender Shift Manager
Tupelo, MS, 10/2018 - 03/2020
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
Keyfood Marketplace - Bookkeeper
City, STATE, 01/2015 - 06/2016
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
Languages
Spanish :
Professional Working
Negotiated :
English :
Native or Bilingual
Negotiated :
Albanian :
Native or Bilingual
Negotiated :

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Resume Overview

School Attended

  • City College of New York

Job Titles Held:

  • Head Hostess
  • Personal Assistant
  • Bartender Shift Manager
  • Bookkeeper

Degrees

  • Bachelor of Arts

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