Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Detail-oriented Professional cleaner well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work with experience in large hotels and private residences. Valued for impeccable standards in maintaining tidy, clean and pleasant environment for clients and guests. Skilled at kitchen and bathroom cleaning and performing routine inspections to make sure spaces are sanitary.

Reliable and very dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Guaranteed equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards.

Skills
  • Light fixtures and ceiling fans
  • Exceptional time management
  • Bloodborne pathogen training
  • Ergonomics and safety training
  • Natural cleaning products
  • Interior and exterior cleaning
  • Focused and detail-oriented
  • Chemical cleaning
  • Cleaning methods
  • Hardworking
  • Exceptional communicator
  • Customer service-focused
  • Excellent oral and written communication
  • English language fluency
  • Physically strong
  • Decision making skills
  • Quality assurance controls
  • Dish preparation
Experience
Head Cleaner, 01/2020 to Current
VacasaPhoenix, AZ,
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs. deep-cleaning techniques for areas in need of additional sanitation.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Created personalized checklists of all clients housekeeping to improve time management in a safer environment and prevent unnecessary trips
  • Suggested possible maintenance and address room damage.
  • Reduced average cleaning time per 3bdrm home from 5hrs. to 2hrs.by maintaining and going beyond to learn my clients needs and habits.
  • Returned stressed family home live in-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Head Housekeeper, 12/2019 to Current
Skillz Inc.San Francisco, Portland,
  • Organized supplies for efficient use based on expected customer needs.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Coached new assistants by demonstrating approved cleaning procedures.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Responded to guest requests for linens and office items quickly, which increased patron satisfaction rates by 30% on company scorecards.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs and improvements
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Completed more than 3 residential jobs each day while maintaining 90% satisfaction rating from customers.
Personal Assistant, 01/2017 to Current
Patricia CornCity, STATE,
  • Conducted extensive online and phone research.
  • Managed incoming and outgoing correspondence, including mail, email and faxes.
  • Researched and collected options for best pricing on hotels, flights and home furnishings.
  • Prioritized timeline-driven items to complete projects promptly and within budget.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Organized work projects around client's house.
  • Planned and coordinated travel arrangements and logistics for out-of-town functions.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Organized and prepared residential properties prior to high net worth clients' arrival.
  • Checked mail, shopped for groceries and handled bill payments.
  • Attended business meetings and took meeting minutes.
  • Restocked office and break room supplies to maximize team productivity.
  • Traveled with owner to take notes and dictation at meetings.
  • Organized personal and professional calendars, including reminders for upcoming meetings and events.
  • Prepared homes for clients prior to arrival from business trips and vacations.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Traveled with manager to take notes and dictation at meetings.
Education and Training
GED: , Expected in 06/2014
Eddie Warrior - Taft, OK
GPA:

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Resume Overview

School Attended

  • Eddie Warrior

Job Titles Held:

  • Head Cleaner
  • Head Housekeeper
  • Personal Assistant

Degrees

  • GED

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