Head Cashier Resume Example Company Name

HEAD CASHIER

Summary

Energetic Cashier with [Number] years of experience assisting customers in [Type] settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.

Skills

Store opening and closing
Opening and closing procedures
Loss prevention
Punctuality
Payment processing
Equipment troubleshooting
Customer relations
Employee engagement and motivation
Accurate money handling
Security monitoring
Hard-working
Training and coaching
Customer service
Merchandising
Verbal/written communication
Inventory management
Coin counting

Returns and exchanges
ID verification
Scanner operations
Cash register operation
Issue resolution
Product recommendations
Credit and cash transactions
Customer greeting
Customer assistance
Cash drawer balancing
Liquor regulations and compliance
Cash management
Effective customer upselling
Customer seating
Merchandise restocking
Training and mentoring

Experience

03/2006 - 11/2008Company NameCity, State

Head Cashier

Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Set and optimized employee schedules to secure proper coverage for all shifts.
Put together schedule for floor staff according to skill sets and coverage needs.
Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
Translated management directives into actionable mandates for front-line staff.
Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Learned roles of other departments to provide coverage and keep store operational.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
Drove sales and add-on purchases by promoting specific item options to customers.
Directed merchandising and signage updates for weekly and seasonal promotional changes.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Provided assistance with purchases, locating items and signing up for rewards programs.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find store locations and complete purchases.
Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
Trained new team members in cash register operation, stock procedures and customer service.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Greeted customers promptly and responded to questions.
Maintained work area in clean and neat manner.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Built and maintained productive relationships with employees.
Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
Worked closely with front-end staff to assist customers.
Helped customers find specific products, answering questions and offering advice.
Prepared special orders for shipment.
Monitored exits for security issues.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Counted and balanced cashier drawers.
Properly verified customer identification for alcohol or tobacco purchases.
Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances.
Managed cashier shifts and breaks.
Accepted merchandise returns.
Worked in competitive team environment to exceed revenue quotas, meeting monthly quota of $[Amount].
Oversaw work of [Number] cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.

Company NameCity, State

Cashier Manager

Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Drove sales and add-on purchases by promoting specific item options to customers.
Learned roles of other departments to provide coverage and keep store operational.
Assisted customers with account updates, new service additions and promotional offers.
Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Troubleshot and resolved issues with cash registers, card scanners and printers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Properly verified customer identification for alcohol or tobacco purchases.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Resolved customer problems by investigating issues, answering questions and building rapport.
Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
Kept the showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Built and maintained effective working relationships with peers and upper management.
Contributed to positive, organized store appearance through [Action] and [Action].

Company NameCity, State

Server

Education and Training

City, State

Vestal Senior High School

06/1982City, State

High School DiplomaVestal Senior High School

Resume Overview

Create a job alert for [job role title] at [location].

Head Cashier Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes