Jessica Claire
Montgomery Street, San Francisco, CA 94105
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Customer focused for over 20 years. Construction, mining & quarry industry. Also experienced in farm, waste management & power generation industries.1 year as acting shop supervisor (current role ) , 17 years in a field truck for MacAllister, 1 year in as field service foreman for MacAllister at Washington store, 3 years @ Boyd & Sons Machinery as the service manager, 8 years military experience in Indiana Army National guard
Highlights
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Accomplishments
Leadman in Washington HE/Truck shop
- Performed the duties of HE/Truck shop supervisor from 3/2014 to current . While in that role overseen 2 DEUCE SLEP units ;2 customer builds of UMI 785s ;Two CCR 836H units : One 836H CPT , One 826H CPT other various builds .
- Moved the entire HE/Truck/Weld shop from our old shop to the new expansion while maintaining our customer satisfaction .
- Learned how to process & submit all necessary certificates & paperwork for the CPT & CCR & SLEP process through CAT .
- Learned how to use our Quoting system
- Continually honing skills concerning efficiencies; applied time , rework & policies
Field service foreman for Washington Store
- Overseen Sieble & Click scheduler implementation
- Transitioned field mech from paper to paperless service reports & online time system .
- Managed Bildred boom truck account via PO system & made a $40K profit with it for the year 2005
- Traveled with management team to IMT , Stellar to tour facility & spec out field trucks
- Participated in Six Sigma of boom truck usage & management
Field service truck mechanic
- Diagnose & repair of large mining eq
- Strong points in troubleshooting all machine systems
- Performed various maintain alls
- Able to start , oversee , close & invoice workorders from field truck also ordered all my own parts .
- Total of 17 yrs truck experience in mines , ag eq , paving & road construction
Boyd & Sons Machinery
- Managed all aspects of a heavy eq shop
- Built a field service from no trucks , to 7 units
- Hired all the persons for the above trucks
- Took a monthly shop profit average from $20K to $160K in labor sales
Green Construction
- Gained knowledge and experience of CAT engines & tracks .
- Took over as shop manager for a period of 1 year & moved the entire shop & parts warehouse from Oaktown IN to Owensboro KY .
Indiana Army National Guard
- Served 8 years
- Completed a Primary Leadership Development Coarse
- Led a squad of infantrymen
- Achieved rank of E-5 Seargent before my first hitch was up
Experience
07/2013 to Current
HE Shop leadman Aim Nationallease – Chandler, AZ,
- Moved from 3rd shift field to dayshift shop
- Assisted Mike Wade in daily operations until he left for different position in Jessicah of 2014
- Assumed daily shop supervisor functions & currently hold that responsibility .
11/2012 to 07/2013
HE field/dispatcher 3rd shift Industrial Service Solutions – Phoenix, AZ,
- Performed repairs on CAT eq
- Took customer calls
- Started jobs
- Operated field service truck
02/2010 to 11/2012
Service Manager Clean Harbors – Milton, WA,
- Took over a shop operation that was very underdeveloped , no field service & only one shop mechanic
- Cleaned up & organized a disarrayed shop
- Installed & managed a hose shop
- Implemented a safety standard & equipment
- Purchased & outfitted 7 field trucks
- Hired 10 service persons
- Interview & hiring of service persons
- Started a component tracking system
- Performed quotes
- Flat rates
- Open & close all jobs
- Collection of funds
- Parts procurement
- Took care of getting all machine shop needs done
- Customer visits
- Fleet management
- Supply management for shop & field
- Reviewed & purchased Wolf field track press
- Reviewed & purchased large cabinet washer for shop
- Building maintenance overseen
- Customer satisfaction
07/2006 to 02/2010
Field service tech The Bigge Group – Gonzales, LA,
Perform all duties associated with a dayshift field truck out of washington branch Strong emphasis on diagnostics
07/2005 to 07/2006
Field service foreman H&E Equipment Services – Charlotte, NC,
- Overseen daily operations of the field service dept
- Took care of tools for trucks
- Seen to all truck repairs
- Evaluations performed
02/1993 to 07/2005
Field service mechanic MacAllister Machinery – City, STATE,
- Rode in field trucks as a helper for my first year gaining knowledge & experience
- Outfitted & ran a field truck for the next years
01/1987 to 04/1995
Sergeant E-5 Indiana Army National Guard – City, STATE,
11 B infantryman
- Graduated from FT Benning GA
- Started out as a Private E-1
- Attended leadership schools
- Gained E-5 before I got out
11/1989 to 01/1993
Shop mechanic Green Construction – City, STATE,
- Started out in track shop
- Moved to rebuild shop helping clean engine parts
- Worked my way up to building CAT engines
- Delivered parts to company mines
- Took over shop operations after Bruce Stephens left for Macallster
Education
Expected in 1989
High School Diploma:
North Knox School system - Bicknell, IN
North Knox School system - Bicknell, IN
Expected in 2014
: Flagship
CATERPILLAR - Columbus , OH
CATERPILLAR - Columbus , OH
Completed Flagship training with via CAT
Expected in
MacAllister - ,
- Attended Bell leadership training 2014
- Various training classes over 20 yr through MacAllister all with Certificates . Associated with being a Field mech.
Affiliations
- Mariah Creek Christian Church
- South West Indiana Walk to Emmaus
Military Experience
01/1987 to 04/1995
Sergeant
Army National Guard – Vincennes , IN
Army National Guard – Vincennes , IN
experience in Indiana Army National guard
- Achieved rank of E-5 in an infantry company
- Became a squad leader
- Attended 2 wk academy & graduated for Primary Leadership Development
- Received Army Achievement medal for services during a 2 wk annual training .
- Graduated from Ft Benning GA infantry training center in 1989
Certifications
Skills
- DBS knowledge
- WORMS management
- CAT SIS
- CAT E/T
- VIMS
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School Attended
- North Knox School system
- CATERPILLAR
- MacAllister
Job Titles Held:
- HE Shop leadman
- HE field/dispatcher 3rd shift
- Service Manager
- Field service tech
- Field service foreman
- Field service mechanic
- Sergeant E-5
- Shop mechanic
Degrees
- High School Diploma
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