Dependable and resourceful leader who is effective at using efficient methods of teaching while focusing on the individual needs of each participant.
Support two top institutional accounts
Lead hospital team in daily stand up meetings
Assisted in identifying training needs for department
Conduct one-on-one tutoring for CSR
Participating in training committee
Train existing clients on web page tools
Developed and executed training for EAM's for on site visits
Stepped in as manager when needed
Acted as mentor for new account managers and client service reps
Assisted with on site training for new accounts
Supported four of our top ten professional accounts
Traveled to OKC to act as manager as needed
Provided training material and taught class for " proper ticket response"
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