haworth resume example with 17 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Reliable and enthusiastic Community Manager offering 11 years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow.
Accustomed to balancing high-volume inquiries with administrative needs for 11 member staff including 100 office tenants. Experienced enhancing executive productivity and improving business operations. Exceed expectations for maximizing group performance and overseeing efficient calendars. Operate well with minimal supervision to meet demanding objectives.
Skills
Issue resolutions
Daily operations oversight
Administrative abilities
Vendor management
Database management
Property management
Proficient in Microsoft Office Suite
Multi-line phone proficiency
Spreadsheet management
AP/AR proficiency
Customer and client relations
Meeting arrangements
Invoice preparation
Scheduling
Expense reporting
Articulate and well-spoken
Education
Southern New Hampshire UniversityHooksett, NHExpected in 05/2020 ā āBachelor of Science:Liberal Arts And General Studies - GPA:
Work History
Guggenheim Partners - Haworth New York, NY, 09/2002 - 06/2005
Functioned as a backup in areas of sales, support, and services.
Assisted customers with prompt and polite support in-person and via telephone.
Fielded customer questions to provide information about products, availability, and pricing.
Maintained records related to sales, returns and inventory availability.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Offered departmental administrative support.
Arranged rapid office equipment repair and maintenance with vendors.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Jones Lange Lasalle Inc. - Executive Assistant/Supervisor of Installers Tyler, TX, 10/2005 - 07/2007
Maintained regular contact with clients and identify opportunities to deliver added value to client relationships.
Investigated and resolved customer complaints to foster satisfaction.
Received incoming calls and messages and addressed all phone requests.
Documented meeting minutes distributed to staff and facilitated all follow-up and permanent record.
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Scheduled appointments and handled calendars for senior leadership.
Located and attached appropriate files to incoming correspondence requiring replies.
Handled all scheduling and logistics planning for all major furniture installations.
Swiss Post Agency - Executive Assistant/Administrative Assistant City, STATE, 10/2007 - 12/2009
Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Managed Principal's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Allocated executive tasks and managed complex calendars and administrative functions.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Managed travel itineraries and logistics for accommodations for over 11 employees.
Maintained confidential, administrative support to executive team and members of board of directors.
Reconciled and processed expense reports for 11 internal and field personnel, including executives and consultants.
Regus - Community Manager City, STATE, 01/2011 - Current
Effectively managed (1)employee, including maintenance and activities personnel.
Supervised facilities and services for 175 office community residents.
Collected rental payments from residents and kept meticulous records of delinquent accounts.
Worked with maintenance teams to keep 30% of open residences ready for viewing.
Resolved tenant issues quickly and increased tenant retention by 89%.
Streamlined operations by communicating efficiently with clients, keeping meticuous records, budget management and internal collaboration.
Received and processed resident payments, and updated system accounts with latest information.
Inspectedvacant offices and common areas regularly to identify repairs needing immediate attention.
Evaluated property conditions and recommended improvements.
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Increased office organization by creating filing systems and managing confidential information carefully.
Managed community within established cost constraints.
Gained feedback useful in collaborating with business leaders to devise solutions.
Met with tenants to gather information and develop effective solutions.
Worked with maintenance staff to complete timely repairs and enhancements.
Collaborated with Operations Director and Sales Director during property projects, including interior renovations and construction.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.