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Hardware Asset Manager Resume Example

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HARDWARE ASSET MANAGER
Professional Summary
Experienced IT Professional committed to maintaining cutting edge technical skills and up-to-date industry knowledge.
Skills
  • MS Office
  • Windows
  • Procurement
  • IT Security
  • Help Desk
  • Highly dependable
  • Fast learner
  • Excellent problem-solving abilities
  • Excellent communication skills
Work History
02/2008 to Current
Hardware Asset ManagerMGIC – Milwaukee, WI
  • Facilitate maintenance and support renewals, ensure they are managed in an effective and timely manner
  • Manage hardware asset support contracts and leases
  • Coordination of vendor setup in company systems
  • Manage contract, lease and purchase payments to ensure correct budget processing
  • Responsible for selection and contract negotiation for Disposal companies and quarterly disposal process.
  • Work with external vendors to identify potential solutions to fit business needs, solicit and analyze quotes and negotiate terms and conditions of purchases
  • Utilize tool to track deployed assets internally
  • Work with vendors to resolve problems related to execution of contract; invoices; or service, maintenance, or performance issues.
02/2006 to 02/2008
Information Security Analyst IIMGIC – Milwaukee, WI
  • Performed annual security access reviews, monthly termination reviews and department transfer reviews
  • Responsible for Lotus Notes administration (group creations, name changes etc.)
  • Responsible for security access provisioning for new hires, security additions, security deletions and employee terminations
  • Department back for RACF requests
  • Conducted review of outgoing emails for sensitive information and identified trends or departments that repeatedly violated policy.
  • Coordinated security awareness activities such as the quarterly newsletter, desk checks and creation of awareness emails.
02/2001 to 02/2005
Lead Technology Assistance AnalystMGIC – Milwaukee, WI
  • Oversee staff of 4 Technology Assistance Analysts
  • Responsible for coordination of adequate phone coverage and employee time off
  • Coordinated daily operations of staff which included but, is not limited to, overseeing of call documents to ensure proper troubleshooting steps were taken, creation of reference documentation, dissemination of information, and assistance in coordination of software roll-outs.
  • Provided technical support to Home office and Field office employees
  • Creation of monthly reports
02/1997 to 02/2000
Technology Assistance Analyst IIMGIC – Milwaukee, WI
  • Provided technical support to Home office and Field office employees
  • Worked on various project teams which included testing software applications for system compatibility and user acceptance.
  • Determined software settings for company PC build on Office 97 products based on testing to ensure company needs were met
  • Coordinated Security access request, software orders and hardware moves
02/1996 to 02/1997
Sales Compensation AnalystMGIC – Milwaukee, WI
  • Calculated various compensation payments for Field Sales personnel
  • Updated and maintained Account assignments for Field Sales personnel
  • Created year end reports detailing payments and compensation ratios
02/1993 to 02/1996
Technology Assistanct Analyst IMGIC – Milwaukee, WI
  • Provided technical support to Home office and Field office employees
  • Coordinated Security Access requests, software orders and hardware moves
  • Implemented a Telephone and Voice mail day at company which included live demonstrations of voice mail and telephone usage
  • Created procedures on proper use of corporate tools
02/1990 to 02/1993
Administrative Assistant I and IIMGIC – Milwaukee, WI
  • Provided administrative assistance for Mangers of Business and Network Services as well as department staff
  • Backup for Program Control moves
  • Backup phone support for Help Desk calls relating to mainframe and software support
Education
1994
Novell Administation Course
MSOE - Milwaukee, WI
1985
Cosmetology
MidState Technical College - Wisconsin Rapids, WI
1984

D. C. Everest HIgh School - Schofield, WI
Certifications
  • Certified Technology Procurement Specialist (CTPS)
  • Information Technology Infrastructure Library (ITIL) Foundations Certification
  • Certified Help Desk Analyst
  • Certified Novell Network Administrator
Affiliations
  • Caucus Association member
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Resume Overview

Companies Worked For:

  • MGIC

School Attended

  • MSOE
  • MidState Technical College
  • D. C. Everest HIgh School

Job Titles Held:

  • Hardware Asset Manager
  • Information Security Analyst II
  • Lead Technology Assistance Analyst
  • Technology Assistance Analyst II
  • Sales Compensation Analyst
  • Technology Assistanct Analyst I
  • Administrative Assistant I and II

Degrees

  • Novell Administation Course
    Cosmetology

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