Dedicated and focused Administrative Assistance who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility with the company.
Responsible for the collecting of past due accounts 30-60-90-120 days.
Used Customer Service skills I saved accounts customers wanted to drop
Coordinated all department functions for team of 30Created databases and spreadsheets to improve inventory management and reporting accuracy. employees. Created a new system for Budgeting that saved time and money for the company. Restructured all forms to make them people friendly and computer friendly. Trained employees how to use computer.
Showed and leased apartments. Proficient in all paperwork needed to be done. Started with phone cards, guest cards, applications, move-in paperwork, and finally lease paperwork. Kept up with lease renewals. Sent out 30, 60, and 90 day letters for lease renewals. Kept property looking good esp. curb appeal. Made sure pool looked good. Handled all A/P that came in. Kept up with rental deposits on a daily basis. Marketing on a level to fit complex. Worked all of the time on resident retention. Called back tenants on all work-orders to be sure everything was done to their satisfaction. This greatly reduced the number of dissatisfied tenants and call back work-orders. Enforced all property rules to ensure the peace and quiet for other residents.
Opened and closed the Lab everyday. Severed as a Lab Assistant while Instructor taught classes thereby keeping everything running smoothly.
I took classes when instructors were not there.
•Fundamentals of Information Systems
•Administrative Support Certificate
•Intermediate Administrative Support Certification
•Advanced Administrative Support Certification
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