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Hairstylist Resume Example

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HAIRSTYLIST
Professional Summary

Creative Hairstylist bringing 25 years of expertise in color-correction and restorative treatments. Highly skilled in executing complex color services and unique cuts. Personable and engaging with passion for building client relationships through flexible approach and consistent results.

Skills
  • Hair maintenance expert
  • Relationship building and management
  • Hairstyling
  • Sales
  • Detail-orientated
  • Highly motivated self-starter
  • Licensed Cosmetologist
Work History
Hairstylist, 02/2014 to Current
Company Name – City, State
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Offered highly skilled and diverse salon services to over 15 daily customers, including cuts, color services and extensions.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services on over 6 clients daily.
  • Determined appropriate hair treatments based on conditions and textures.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase sales by 100%.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Sold and promoted hair care products and cosmetics, helping increase salon revenues by 100%.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference for daily customers.
  • Increased annual revenue by 100% for 15 consecutive years through effective customer service and inventory management.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Educated customers on products, including [Type] and [Type to maximize benefits.
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Introduced salon to alternative hair therapies involving natural products to bring in over 20 new clients.
  • Resolved guest complaints about service or style.
  • Provided Natural for gorgeous results.
  • Recorded weekly supply and inventory needs and made regular orders worth $200
  • Distributed business cards outside of salon to generate new business.
  • Sourced materials and props for photo shoots to enhance products and appearance of subjects.
  • Performed in-home services for elderly clients unable to travel to salon.
  • Counted and documented opening and closing cash amounts daily.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Completed safety training and certifications.
Remote Customer Service Representative, 02/2018 to 03/2020
Company Name – City, State
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
  • Regularly exceeded daily sales and product add-on quotas.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Answered constant flow of customer calls with up to 3 calls in queue per minute.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Housekeeper, 07/2017 to 01/2018
Company Name – City, State
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Verified cleanliness and organization of storage areas and carts.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed waste paper and other trash from premises to designated area.
  • Responded to requests from patrons for linens and hygiene items, boosting satisfaction rates on company scorecards 100%.
  • Dusted picture frames and wall hangings with cloth.
  • Coordinated hotel-wide laundry workflow to fulfill hotel guest laundry requests
  • Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Adhered to professional house cleaning checklist.
  • Cleaned and stocked rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Changed bed linens and collected soiled linens for cleaning.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used chemicals to disinfect floors, counters and furniture.
  • Trained new housekeepers on all departmental procedures and provided assistance in finding necessary items and cleaning supplies.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Waxed and polished wood floors and other woodwork.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Polished glass surfaces and windows.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Documented and reported all necessary facility and building repairs observed.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Customer Service Cashier, 11/2016 to 01/2017
Company Name – City, State
  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Prepared beverages and filled food orders for customers.
  • Used POS system to enter orders, process payments, and issue receipts.
Education
Cosmetology, 09/1995
Hicks Beauty Academy - City
High School Diploma: 06/1993
Tarboro High School - City, State
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Resume Overview

School Attended

  • Hicks Beauty Academy
  • Tarboro High School

Job Titles Held:

  • Hairstylist
  • Remote Customer Service Representative
  • Housekeeper
  • Customer Service Cashier

Degrees

  • Cosmetology , 09/1995
    High School Diploma : 06/1993

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