SEARCH

Hairstylist Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
HAIRSTYLIST
Professional Summary

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Skills
  • Complaint resolution
  • Sales expertise
  • Credit card processing
  • International sales support
  • Order fulfillment
  • Computer proficient
  • Retail materials management
  • Data Entry
  • Stocking and replenishing
  • Key holder experience
  • Quick learner
  • Creative problem solving
  • Good listening skills
  • Service standard compliance
  • Outstanding client retention
  • Advanced communication skills
Work History
Hairstylist, 11/2018 to Current
JCPenney – Edinburg, TX
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences
  • Offered highly skilled and diverse salon services to over 10 daily customers, including cuts, color services and extensions
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
  • Prepared all items for photo shoots by removing tags, buffing surfaces and arranging layouts
  • Increased return customers by 80% through cutting, coloring and styling clients' hair with precision
  • Answered over 20 phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options
  • Accumulated 20+ clients weekly through one-on-one, personal service
  • Sanitized and organized station and tools
  • Kept detailed records of customer information and services provided to increase return customers
  • Designed individualized plans to assist customers in healing damaged or dry hair
  • Serviced high-profile clients with intricate coloring and highlighting techniques
  • Consistently received positive performance reviews from guests
  • Suggested treatments and styles to suit customers' appearance and desired look
  • Trimmed, cut and shaped hair and hairpieces based on customer preference for 10 daily customers
  • Performed in-home services for elderly clients unable to travel to salon
  • Educated customers on products, including Redken and shampooed to maximize benefits
  • Sold and promoted hair care products and cosmetics, helping increase salon revenues by 30%
  • Maintained regular clients repeat customers while handling uo to 10 walk-in clients daily
Customer Service Representative, 01/2016 to 05/2017
Teletech Communications – Mcallen, TX
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
  • Leveraged sales expertise to promote services and capitalize on upsell opportunities
  • Evaluated account and service histories to identify trends, using data to mitigate future issues
  • Recommended services to customers, thoroughly explaining details
  • Communicated with vendors regarding back order availability, future inventory and special orders
  • Compiled customer feedback and recommended service delivery improvements to management
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Responded to customer requests for products, services and company information
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Boosted sales revenue by skillfully promoting diverse service options
Customer Service Representatives, 03/2014 to 04/2015
Teleperformance – Edinburg, Texas
  • Answered constant flow of customer calls with up to 10 calls in queue per minute
  • Leveraged sales expertise to promote service and capitalize on upsell opportunities
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Compiled customer feedbackand recommended service delivery improvements to management
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
  • Communicated with vendors regarding back order availability, future inventory and special orders
Education
High School Diploma: 05/2011
Rio Grande City High School - Rio Grande City, TX
Certificate: Medical Billing, 03/2012
Southern Careers Institute Inc - Pharr, TX
Certificate: Cosmetology, 11/2017
Southern Texas Careers Academy, LP - Mcallen, TX
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • JCPenney
  • Teletech Communications
  • Teleperformance

School Attended

  • Rio Grande City High School
  • Southern Careers Institute Inc
  • Southern Texas Careers Academy, LP

Job Titles Held:

  • Hairstylist
  • Customer Service Representative
  • Customer Service Representatives

Degrees

  • High School Diploma : 05/2011
    Certificate : Medical Billing , 03/2012
    Certificate : Cosmetology , 11/2017

Similar Resumes

View All
Hairstylist-resume-sample

Hairstylist

Great Clips

Athens, Ohio