Hairstylist Resume Example Monarch Casino Black Hawk

HAIRSTYLIST

Summary

I am hard working and give great attention to detail. I am a very looking to make some life changes that are beneficial to my future. I have a history in sales and personal relations. I do well with people and I work well in any professional setting. I am willing to go the extra mile to get my tasks accomplished. I'm goal orientated and welcome challenges. I appreciate you taking your time to review my application and hope to be hearing from you soon.

Thank you

Ashley Smithlin

Skills

Hair artistry professional
Cosmetology principles knowledge
Innovative hairstyling techniques
Quick learner
Outstanding customer service
Color composition
Customer consulting
Advisory
Counseling
Unit Management and Leadership
Client goal planning

Team management
Customer service
Problem resolution
Computer skills
Price memorization
Menu memorization
Effective customer upselling
Point of Sale (POS) system operations
High-volume dining
Sales Techniques

Experience

Hairstylist
Reno , NVMonarch Casino Black Hawk/Jul 2020 to Current

Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Styled and designed traditional and contemporary hairstyles for men and women daily.
Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Monitored, tracked and recorded client satisfaction to maintain [Number]% positive ratings.
Designed and recommended home hair care regimens and treatments to meet individual customer needs.
Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Pre-booked future appointments to increase repeat business.
Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care increasing salon revenue by 68%.

Peer Mentor
Curry Campus , ORSouthwestern Oregon Community/Dec 2018 to Apr 2020

Implemented opportunities for joint collaborative projects to generate interest among peers.
Planned service activities, including group activities to promote community interaction.
Created programs to promote independent functioning, embracing individuality.
Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
Facilitated weekly group sessions focused on various issues to help groups and individuals.
Devised community-based programs focused on combating specific problems.
Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.
Compiled community resources for housing to assist patients with mental health or substance abuse recovery.
Juggled multiple projects and tasks to ensure high quality and timely delivery.

Server
Kalama , WAMcmenamins/Dec 2017 to Jul 2018

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.

Server
Bothell , WAMcmenamins/Dec 2014 to Jul 2016

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Provided exceptional service to 60+ customers per day at Dennys establishment.
Upsold customers and optimized table-turns to outperform average sales by 78%.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Greeted newly seated guests quickly and efficiently.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Calculated charges, issued table checks and collected payments from customers.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Processed customers' payments and provided receipts.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Education and Training

GEDEcho Mar 2002City, State

Certificate: CosmetologyClover Park Technical CollegeJun 2014City, State

Resume Overview

School Attended

Echo
Clover Park Technical College

Job Titles Held:

Hairstylist
Peer Mentor
Server

Degrees

GED
Certificate : Cosmetology

Hairstylist Resume Example

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