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hairstylist resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Results-focused Job Title dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Job Title familiar with numerous hairstyles and hair-cutting techniques. Experienced with permanent and dying treatments. Excellent dexterity while handling hairdressing tools and equipment, as well as impressive stamina for working long hours.

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Skills
  • Scalp Treatments
  • Outstanding Client Retention
  • Marketing Understanding
  • Cosmetology
  • Lash and Eyebrow Maintenance
  • Sales
  • Hairstyling
  • Cosmetology Industry Exposure
  • Advanced Communication Skills
  • Customer consultation
  • Relationship building and management
  • Trend expert
  • Hair maintenance expert
  • Texturizing services specialist
  • Highlights and lowlights
  • Staff Management
  • Eyebrow styling
  • Knowledge of color space theory
  • Makeovers
  • State Licensed Cosmetologist
  • Detail-orientated
  • Bridal makeup application
  • Skin-tone management
  • Film and television makeup
  • Strong leader
Work History
04/2017 to 03/2020
Hairstylist Pro Sports Club Bellevue, WA,
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Introduced salon to alternative hair therapies involving natural products to bring in new clients.
  • Maintained regular client list of up to Number repeat customers while handling Number walk-in clients daily.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Kept detailed records of customer information and services provided to increase return customers by Number.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Monitored current trends to understand fashions and better serve customer needs.

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06/2016 to 03/2017
Fantastic Sams Melat Nigussie City, STATE,
  • Increased sales by educating prospects on benefits of products and services in comparison to competitors.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Configured hardware, devices and software to set up work stations for employees.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Counted and documented opening and closing cash amounts daily.
  • Permed, relaxed and bleached hair for customers daily.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Distributed business cards outside of salon to generate new business.
  • Educated customers on products to maximize benefits.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Escorted guests to and from treatment rooms for specialty salon services.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Organized sales area and work station to showcase products and boost sales.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Determined appropriate hair treatments based on conditions and textures.
  • Completed in-home services for elderly clients unable to travel to salon.
05/2007 to 02/2016
Speedway Gas Station Cashier Customer Service City, STATE,

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  • Coordinated between billing department and customers to resolve problems.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Shared best practices for sales and customer service with other team members to help improve store's efficiency.
  • Responded to all customer inquiries thoroughly and professionally.
  • Educated customers about brand to incite excitement about company's mission and values.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Responded to customer requests efficiently and with knowledgeable assistance.
Education
Expected in 01/2016 to to
Master Of Cosmetology: Cosmetology
Empire Beauty School - Louisville, KY,
GPA:

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Resume Overview

School Attended

  • Empire Beauty School

Job Titles Held:

  • Hairstylist
  • Fantastic Sams
  • Speedway Gas Station

Degrees

  • Master Of Cosmetology

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