LiveCareer-Resume

hairstylist resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

I am familiar with numerous hairstyles and hair-trimming techniques. Excellent dexterity while handling hairdressing tools and equipment. Hardworking indivual bringing 10+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of hair improvement and desire for customer satisfaction. Creative Hairstylist bringing !0+ years of expertise in color-correction and restorative treatments. Highly skilled in executing complex color services and unique cuts. Personable and engaging with passion for building client relationships through flexible approach and consistent results.

Skills
  • Cash Register Operation
  • Payment Processing
  • Appointment Scheduling
  • Supply Ordering and Maintenance
  • Hair Cutting and Trimming
  • Hair Straightening and Curling
  • Creativity and Originality
  • Facial Hair Removal
  • Customer Consultation
Work History
Hairstylist, 11/2020 - 07/2021
Ratner Highland, IN,
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Processed payments, entering sales in register for prompt customer service.
  • Distributed business cards outside of salon to generate new business.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Escorted guests to and from treatment rooms for specialty salon services.
  • Resolved guest complaints about service or style.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Counted and documented opening and closing cash amounts daily.
  • Educated customers on products to maximize benefits.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Completed in-home services for elderly clients unable to travel to salon.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Determined appropriate hair treatments based on conditions and textures.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Permed, relaxed and bleached hair for customers daily.
  • Organized sales area and work station to showcase products and boost sales.
Salon Customer Experience Specialist, 06/2012 - 11/2020
Wegmans Food Markets Elma, NY,
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Increased business sales utilizing Product and Service knowledge.
  • Processed accurate credit, debit, check and cash sales transactions for customer orders daily.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Salon services and Professional products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
Customer Service Representative, 09/2001 - 01/2002
AOL / Sperion Staffing City, STATE,
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Recommended products to customers, thoroughly explaining details.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma: , Expected in
-
Jacksonville Job Corps - Jacksonville, FL,
GPA:
Status -
Cosmetology: Cosmetology Education, Expected in
-
Jacksonville Beauty Institute - Jacksonville, FL
GPA:
Status -

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Resume Overview

School Attended

  • Jacksonville Job Corps
  • Jacksonville Beauty Institute

Job Titles Held:

  • Hairstylist
  • Salon Customer Experience Specialist
  • Customer Service Representative

Degrees

  • High School Diploma
  • Cosmetology

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