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Hairdresser Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Observant Hairdresser skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.

Skills
  • Hairpiece Shaping
  • Payment Processing
  • Scalp Care
  • Manual and Finger Dexterity
  • Data Entry
  • Microsoft Office
  • Employee Training
  • POS Terminal Operation
  • Service Marketing
  • Accounting and Billing
  • Desktop and Laptop Computers
  • Product Sales
  • Staff Supervision
  • Time Management
  • Tool, Equipment and Surface Sanitizing
  • Cash Register Operation
  • Supply Ordering and Maintenance
  • Digital Recordkeeping
  • Appointment Scheduling
  • Workstation Cleaning
  • Problem Anticipation and Resolution
Work History
Hairdresser, 11/2019 to Current
Stafford HealthcarePort Orchard, WA,
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered over 20 phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
  • Supported reception desk as needed, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Used scissors, trimmers, clippers, razors and brushes on over 50 customers with 95% customer satisfaction rate.
  • Kept detailed records of customer information and services provided to increase return customers by 35.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Processed payments, entering sales in register for prompt customer service.
Customer Service Associate, 10/2020 to 05/2021
AccentureNorfolk, VA,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Boosted sales revenue by skillfully promoting diverse service options.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Answered constant flow of customer calls with minimal wait times.
  • Regularly exceeded daily sales and product add-on quotas.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided information regarding charge accounts and loyalty programs.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Assistant Manager, 10/2017 to 06/2019
Baptist Health South FloridaBoynton Beach, FL,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Approved regular payroll submissions for employees.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Hair Dresser, 07/2016 to 05/2019
Perfect LookCity, STATE,
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Used scissors, trimmers, clippers, razors and brushes on over 90 customers with 98% customer satisfaction rate.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Answered over 25 phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
: Cosmetology, Expected in 12/2016
Austin Kade Academy - Idaho Falls, ID
GPA:
: Cosmetology , Expected in 06/2012
The School of Hairstyling - Pocatello, ID
GPA:
High School Diploma: , Expected in 05/2008
Century High School - Pocatello, ID
GPA:

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Resume Strength

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  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Austin Kade Academy
  • The School of Hairstyling
  • Century High School
Job Titles Held:
  • Hairdresser
  • Customer Service Associate
  • Assistant Manager
  • Hair Dresser
Degrees
  • High School Diploma

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