Health Information Technology Student with a strong ability to balance multiple tasks using exceptional time management skills. Focused on delivering results through time management, communication, great customer service and team work abilities. Thorough working knowledge of HIPPA policies and procedures and experienced in ICD-10-CM and CPT coding.
Have used Electronic Medical Record (EMR) software
Customer service skills
Strong work ethic
Team player with positive attitude
Proficient in Microsoft word, excel and powerpoint
Capable of multi-tasking and managing a multiple-line phone system.
-Completed 72-hour clinical practicum at Women and Children's Hospital of Buffalo in Buffalo, NY
-Answers phone calls in a timely manner
-Answers client inquiries and take messages.
-Takes payments for salon services.
-Make schedules and appointments for hair stylists.
-Provides an elevated client experience to clientele.
-Handles high volume booking and ringing out of client services and executes proper telephone procedures using appropriate customer service etiquette.
-Assisted salon manager with administrative tasks and took part in marketing activities designed to increase service sales.
-Managed salon inventory and ordering of salon products and supplies.
-Under no supervision, managed and supervised stylists and assistants in salon.
-Maintained reception area and organized salon environment.
-Developed superior client relationships and ability to problem solve in a reasonable matter.
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